FreshBooks Make It Impossible To Cancel Subscription. Does Not Respond To Emails.
We tried using FreshBooks for our Short Term vacation rental business. However, it was too expensive for what we were using it for. We …
Starting at $15 per month
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What is FreshBooks?
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing…
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Popular Features
- Expense management (46)4.444%
- Dashboards (51)4.343%
- Accounts receivable (50)3.939%
- Standard reports (49)2.222%
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Pricing
Lite
$15
Cloud
per month
Plus
$30
Cloud
per month
Premium
$55
Cloud
per month
Entry-level set up fee?
- No setup fee
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Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Become a Certified FreshBooks Accounting Partner
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Features
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What is FreshBooks?
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
FreshBooks Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
- Supported: Expense management
- Supported: Time tracking
- Supported: Regulations compliance
Order Management Features
- Supported: Pricing
- Supported: Order entry
- Supported: Credit card processing
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
Customization Features
- Supported: API for custom integration
- Supported: Plug-ins
Security Features
- Supported: Role-based user permissions
FreshBooks Screenshots
FreshBooks Videos
Accounting, for the Non-Accountant.
Say Hello to FreshBooks Cloud Accounting
FreshBooks Integrations
- Shopify
- Gusto
- RightSignature
- Mailchimp
- Google App Engine
- Zendesk Support Suite
- Basecamp
- Wufoo
- Freshservice
- Skyvia
- Stripe
- Agile CRM
- Authorize.net
- Fundbox
- Acuity Scheduling
- a Squarespace company
- PayPal
- Hours
FreshBooks Competitors
FreshBooks Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Frequently Asked Questions
Reviewers rate Self-service portal highest, with a score of 9.1.
The most common users of FreshBooks are from Small Businesses (1-50 employees).
FreshBooks Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 95% |
| Mid-Size Companies (51-500 employees) | 5% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews and Ratings
(198)Attribute Ratings
Reviews
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Score 1 out of 10
Vetted Review
Verified User
- I am being charged $30 a month because they will not cancel my account.
Score 1 out of 10
Vetted Review
Verified User
- It has a decent monthly pricing schedule.
- Inability to get paid for invoices due to the WePay integration is problematic.
December 09, 2021
FreshBooks is the app for you
- FreshBooks has had a positive impact on payroll management.
- Negative impact on invoicing.
- Positive impact on account management.
- In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
- In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
- Financial reports meet the necessary USGAAP requirements.
May 03, 2021
All in one Accountancy for small businesses
- Easier to track profit
- Simplicity of invoicing
- Easier to track unpaid invoices
April 29, 2021
A great invoicing tool for the small business!
- Overall, FreshBooks has had a positive impact on our business in time saved. We probably spent half a day creating monthly invoices for our clients, now it takes a few minutes.
- Because of FreshBooks' payment portal (as opposed to just Paypal), we receive payments a week to ten days faster, on average.
- FreshBooks' ability to borrow against invoices via Fundbox allows us to keep a positive cash flow at all times.
December 26, 2020
FreshBooks is Good Accounting Software
- Easy to use
- Cloud-based reporting; can use anywhere
- Could have been better with integrations with other software
- Crashes sometimes
- Slow when data is huge
January 15, 2020
Good accounting software
- Quick invoicing creation.
- Quick past-due invoice tracking.
November 26, 2019
Don't get fresh with clients - get Freshbooks!
- Freshbooks saves me time compared to when I managed to invoice without an app.
- Freshbooks make keeping my invoices organized which saves me time.
- Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
October 21, 2019
Automated accounting is the key to small business
- Freshbooks has simplified my accounting needs for my small business since it is easy to access, integrate and sync with my other systems.
- It is low cost and saves about a week of work at the end of tax time to pull together what is needed to get things submitted.
- Not having to travel to meet with my accountant allows a secure way to communicate and keep in sync.
October 10, 2019
Freshbooks Makes Invoicing an Enjoyable Experience
- With FreshBooks we get paid faster so great for ROI and cash flow
- FreshBooks makes it easy and fast to create invoices, using it allows us to get invoices out the door faster
- The time and expense tracking allows us to keep and eye on expenses
October 09, 2019
FreshBooks needs A LOT of improvement
- Loss of clients because they expect more automatization than what I am being able to provide our if freshbooks
May 17, 2019
FreshBooks - Best Accounting Solutions at Hand
Score 10 out of 10
Vetted Review
Verified User
- It has made it easier for my organization to track the invoices.
- It has made it easier for organization clients to pay bills promptly.
- It has freed up the employees time for them to focus more on work.
April 23, 2019
Great Customer Service and Ease of Use
- From an organizational standpoint, FreshBooks has helped keep everything very streamlined so it would be difficult to make any big accounting errors.
February 13, 2019
FreshBooks -- You Used To Be Great!
- The ROI is solid on the old platform at the old rates. We cannot find any justification for moving to the new more restrictive platform at a higher cost.
- FreshBooks was built to do one job and do it well. And they did. Then the expansion of services and drive for profits took over.
- If Xero ever improves their invoicing tool we'll be leaving FreshBooks. The value is diminishing as we're on a platform that is no longer developed.
December 12, 2018
We love FreshBooks for fast, easy invoicing
- Freshbooks has allowed us to collect on invoices faster.
- Our company has probably saved/made thousands of dollars by knowing who has and hasn't paid, along with the ability to auto remind clients about unpaid invoices.
- Thanks to FreshBooks' powerful time-tracking/billing functionality, we have been able to track and bill hundreds of thousands of dollars worth of work over the years.
- Because FreshBooks supports multiple payment methods, we've never had to turn down a client's request to pay a certain way (ex: check)
November 12, 2018
A fresh review of Freshbooks!
Score 8 out of 10
Vetted Review
Verified User
- Easy to use by even not so savvy tech and accounting savvy team members
- The pricing of the software is appropriate.
November 05, 2018
Opportunity for small business to grow at a global scale
- The positive impact of FreshBooks is the opportunity to focus on the customer needs.
- A positive impact is to give every person on the staff a certain goal to be reflected in the software.
- Another positive impact is the way work is really attending to the details for our goal, building geographical data and business support.
- Not having good accounting functionality and reporting,
- People can pay me quickly and easily.
October 29, 2018
A beautiful, stunning way to invoice your clients
- The amount of time I save billing clients is substantial. It takes minutes to create an invoice — something I can't say for other platforms.
- I also always know which accounts are pending payment and can see the total amount that is due and when. Makes it very easy for automated follow-up and reminders.
October 22, 2018
FreshBooks is absolutely the way to go
- FreshBooks has allowed us to keep track of recurring client invoices and payments saving us time and money.
- Time tracking has made sure we are correct with all timed projects as well as receiving the payments for it.
- Time - saved us so much time being able to easily and effectively create estimates and invoices.
October 19, 2018
FreshBooks is your Fresh, Simple Solution to your online needs.
- FreshBooks has allowed us to simply take this problem off the board since it has solved our need to accomplish quick invoicing, time tracking and expense management.
October 01, 2018
FreshBooks was a snappy and simple change
- The greatest advantage we get is that it is so natural to send invoices and get paid on the web. Freshbooks makes this process much less difficult than many of the alternate arrangements we've attempted throughout the years.
- I got a decent handle of my own bookkeeping. Similarly, I figured out how to deal with my pay extremely well in the most ideal way.
August 13, 2018
Forever a FreshBooks Fan!
- The amount of time it saves me is difficult to calculate but it's immense. Once you have a client set up it's so easy to invoice them - whether it's adding expenses and having them recouped or setting up recurring invoices.