FreshBooks

FreshBooks

About TrustRadius Scoring
Score 8.4 out of 100
FreshBooks

Overview

Recent Reviews

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2019
TrustRadius Award Top Rated 2018

Popular Features

View all 20 features

Dashboards (49)

8.4
84%

Accounts receivable (48)

8.4
84%

Standard reports (48)

7.5
75%

Expense management (44)

7.2
72%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Lite

$4.50

Cloud
per month

Plus

$7.50

Cloud
per month

Premium

$15

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.freshbooks.com/?ref=11573&ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Customization

6.4
64%

Security

8.7
87%

Reporting & Analytics

6.9
69%

General Ledger and Configurable Accounting

7.6
76%

Order Management

8.2
82%

Product Details

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

FreshBooks Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Regulations compliance

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions

FreshBooks Screenshots

DashboardInvoice OverviewBeautiful, Customizable InvoicesInvoice seamlessly across devicesExpensesTime TrackingTime TrackingTime TrackingTime TrackingApp IntegrationsRecurring BillingPaymentsReportsProjects

FreshBooks Videos

Accounting, for the Non-Accountant.
Say Hello to FreshBooks Cloud Accounting

FreshBooks Integrations

FreshBooks Competitors

FreshBooks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%

FreshBooks Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is FreshBooks's best feature?

Reviewers rate Self-service portal highest, with a score of 9.1.

Who uses FreshBooks?

The most common users of FreshBooks are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 65)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
Tim Vahsholtz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Overall, FreshBooks has had a positive impact on our business in time saved. We probably spent half a day creating monthly invoices for our clients, now it takes a few minutes.
  • Because of FreshBooks' payment portal (as opposed to just Paypal), we receive payments a week to ten days faster, on average.
  • FreshBooks' ability to borrow against invoices via Fundbox allows us to keep a positive cash flow at all times.
Mike Calabro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Lou Gallo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Freshbooks has simplified my accounting needs for my small business since it is easy to access, integrate and sync with my other systems.
  • It is low cost and saves about a week of work at the end of tax time to pull together what is needed to get things submitted.
  • Not having to travel to meet with my accountant allows a secure way to communicate and keep in sync.
Ryan Freeman | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • The ROI is solid on the old platform at the old rates. We cannot find any justification for moving to the new more restrictive platform at a higher cost.
  • FreshBooks was built to do one job and do it well. And they did. Then the expansion of services and drive for profits took over.
  • If Xero ever improves their invoicing tool we'll be leaving FreshBooks. The value is diminishing as we're on a platform that is no longer developed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Our company has probably saved/made thousands of dollars by knowing who has and hasn't paid, along with the ability to auto remind clients about unpaid invoices.
  • Thanks to FreshBooks' powerful time-tracking/billing functionality, we have been able to track and bill hundreds of thousands of dollars worth of work over the years.
  • Because FreshBooks supports multiple payment methods, we've never had to turn down a client's request to pay a certain way (ex: check)
Yemsi Pino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The positive impact of FreshBooks is the opportunity to focus on the customer needs.
  • A positive impact is to give every person on the staff a certain goal to be reflected in the software.
  • Another positive impact is the way work is really attending to the details for our goal, building geographical data and business support.
Asia Matos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The amount of time I save billing clients is substantial. It takes minutes to create an invoice — something I can't say for other platforms.
  • I also always know which accounts are pending payment and can see the total amount that is due and when. Makes it very easy for automated follow-up and reminders.
Brandon Loyche | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • FreshBooks has allowed us to keep track of recurring client invoices and payments saving us time and money.
  • Time tracking has made sure we are correct with all timed projects as well as receiving the payments for it.
  • Time - saved us so much time being able to easily and effectively create estimates and invoices.
Kristina Kadykeeva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The greatest advantage we get is that it is so natural to send invoices and get paid on the web. Freshbooks makes this process much less difficult than many of the alternate arrangements we've attempted throughout the years.
  • I got a decent handle of my own bookkeeping. Similarly, I figured out how to deal with my pay extremely well in the most ideal way.
David Kaufer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The amount of time it saves me is difficult to calculate but it's immense. Once you have a client set up it's so easy to invoice them - whether it's adding expenses and having them recouped or setting up recurring invoices.
Joshua Burcham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • I don't like dealing with invoicing and FreshBooks made it easy for me to quickly send clients invoices each month or at the end of each project.
  • The time tracking feature has increased my revenue because it makes it very easy to track even small units of time. Phone calls and meetings that might otherwise go untracked.
  • Clients like the professional invoices with detailed time entries.
  • I receive payment faster when clients can click the link in the invoice email and pay online.