Overall Satisfaction with Freshpaint
Allows us to create events in our product, monitor retention and sustainability of rollouts over time, particularly for different cohorts/users. Via Freshpaint, we can then use other technologies to create reports on usability, monitor metrics across different cohorts, centers and regions. Trying to solve problem of users choosing the 'old' product rather than the new/improved product.
- live view to determine what events are already created
- tagging events in real time
- sometimes users are not identified - can take a fair amount of time to figure out why freshpaint can't 'see' them
- event tagging
- able to demo effectiveness of new features/product enhancements
Do you think Freshpaint delivers good value for the price?
Not sure
Are you happy with Freshpaint's feature set?
Yes
Did Freshpaint live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Freshpaint go as expected?
I wasn't involved with the implementation phase
Would you buy Freshpaint again?
Yes