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Easy to use and effective
July 22, 2019

Easy to use and effective

Mahendra Bhavani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Freshsales

Sales CRM was a new thing for us as we were used to traditional book keeping. Freshsales changed the way we managed sales and approached our clients. Now we are more comfortable and confident in predicting sales and setting targets for various campaigns.
  • Lead scoring.
  • Highlighting rotten deals.
  • Mobile application and notifications.
  • Freshsales integration with FreshCaller and Gmail.
  • Setting follow up time and date.
  • Reporting could be better.
  • Desktop application would be a huge help.
  • Our online sales grew from $0 to $25k.
Freshsales is best suited if you are a beginner in sales and marketing.

Freshsales Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
9
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Channel / partner relationship management
10
Customer Service & Support ()
Not Rated
10.0
Lead management
10
Email marketing
10
6.5
Task management
10
Reporting
3
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
Not Rated
10.0
Custom fields
10
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10