Freshsales is the anchor that you need to avoid being adrift in chaos
July 19, 2019
Freshsales is the anchor that you need to avoid being adrift in chaos
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshsales
The company I worked for uses Freshsales for the sales department. It provides sophisticated intelligence on the business in an easy to use manner. Combined with other products such as Freshchat and Freshdesk it has greatly contributed to improve the workflow and help the team to keep the focus on the things that matter the most: the customer and the prospect.
Pros
- Simplicity on how you can customize fields within the CRM itself.
- The lead score mechanism is very effective.
- The reporting system is very good and provides accurate data.
- It is easy to navigate and can be easily taught to new members of the team.
- The price is highly competitive.
Cons
- Because it is in the Cloud, sometimes it takes a lot [of time] to load pages.
- Email read status is sometimes not recorded correctly.
- The mobile app is underdeveloped.
- It increased productivity by 35%.
- We achieved our internal goals more efficiently thanks to the organization that Freshsales provided.
- We improved our relationship with all our partners.
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