Gainsight CS Impact
June 02, 2025
Gainsight CS Impact
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight CS
We use Gainsight CS to support our Community platform. Helping us build relationships, answer questions and built a foundation of knowledge for our users.
As your product and user base scales, its hard to scale the knowledge and content for every single use-case, but Gainsight CS makes it easy for us to engage with our users and focus on what's most important.
As your product and user base scales, its hard to scale the knowledge and content for every single use-case, but Gainsight CS makes it easy for us to engage with our users and focus on what's most important.
Pros
- Engagement
- Analytics
- Moderation
Do you think Gainsight CS delivers good value for the price?
Yes
Are you happy with Gainsight CS's feature set?
Yes
Did Gainsight CS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gainsight CS go as expected?
I wasn't involved with the implementation phase
Would you buy Gainsight CS again?
Yes
Comments
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