Item: GetAccept
Rating: 9
Author: Verified User

Overall Satisfaction with GetAccept

Use Cases and Deployment Scope

The sales team started off using GetAccept to send contracts, quotes, proposals, and slide decks. Eventually, we started using GetAccept across our organization with our Customer Success and Ops teams--specifically recruiting started to send contracts for renewals, follow-up emails with deliverables to current customers and applicants. We switched from Octiv to GetAccept.

Pros and Cons

Pros

Tracking
Changing templates

Cons

When editing a document, the screen shot preview of draft is not in real time.
The app continues to send notifications to your mobile even after a user has been decommissioned.

Return on Investment

N/A - Individual Contributor
N/A

Alternatives Considered

The decision to switch from Octiv to GetAccept happened when I was a newer rep at the company. I was not involved in the decision-making process. From what I know, individual sales reps were looking for an easier-to-use platform. I liked the real-time text notifications on both platforms. I did not have much experience using Octiv. I preferred the UI with GetAccept, and I thought it was fairly intuitive.

Support Rating

The Customer Support team was responsive. I typically submitted questions while I was using the app and via the web. The FAQ support base was alright. I cannot recall a time when I used that as opposed to connecting with a rep. I believe all communication was via email. Dalius was great at soliciting feedback. I particularly valued him offering support for best practices as it related to more strategic ways to use GetAccept.

Key Insights

Do you think GetAccept delivers good value for the price?

Not sure

Are you happy with GetAccept's feature set?

Yes

Did GetAccept live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GetAccept go as expected?

I wasn't involved with the implementation phase

Would you buy GetAccept again?

Yes

Other Software Used

Zoom, SalesLoft

Likelihood to Recommend

GetAccept is good for sending out contracts, editing pre-designed templates, sending presentations and adding a video touch. It integrates with the Google Suite and Salesforce. GetAccept is decent at capturing additional contacts who view and provides real-time notifications/chat with recipients of documents.
Our rep is very personable, shares best practices and cares about his customers. GetAccept is not great for sending large files--need to compress, and not great for expiring anything other than a signable contract.

Comments

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GetAccept: Fairly easy to use