Easy to Use Remote Connections
February 22, 2022

Easy to Use Remote Connections

Hernan Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

We use this product in the office for personal employee connection to our computers in the office once they are out and about. I have also personally used it for friends and family when they need some basic troubleshooting with their personal computers. Our employees are able to connect without any issues, and friends/family are able to get support relatively pain-free on their end and easy. The only thing I would recommend for the team is to maybe implement some screenshots or something of what the customer would be seeing when they are trying to connect since I don't really have much of an idea of what they are seeing during that time.
  • Easy remote connection with no major lag
  • History connection report with employee user
  • List of permanent computers that can be connected to with restrictions
  • It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
  • Employee connections
  • Minimal lag
  • Easy connections
  • Employee production away from the office

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

Remote connection support users where our daily job is to provide customer support to clients. Also for companies that would like for a way for employees to be able to connect to their work devices while away from the office while traveling, etc.

Getscreen.me Feature Ratings

Screen sharing
10
File transfer
10
Instant message
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Centralized management dashboard
10
Session record
10
Multi-platform remote control
10