Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers …
Starting at $0 per user
View PricingOverview
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Centralized management dashboard (17)9.999%
- Screen sharing (20)9.797%
- Over-the-Internet remote session (19)9.696%
- File transfer (19)9.393%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Standard
$5
Cloud
per month per user
Advanced
$80
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
Getscreen.me Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Getscreen.me Screenshots
Getscreen.me Video
What is Getscreen.me?
Getscreen.me Integrations
Getscreen.me Competitors
Getscreen.me Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Android |
| Mobile Application | Android, Mobile Web, Progressive Web Applications |
| Supported Countries | USA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others. |
| Supported Languages | English, German, French, Chinese, Portuguese, Russian |
Frequently Asked Questions
Getscreen.me starts at $0.
Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.
The most common users of Getscreen.me are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.
In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.
Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.
In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.
Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.
Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.
Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.
Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.
-
Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.
-
Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.
-
Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.
Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.
Attribute Ratings
Reviews
(1-20 of 20)Companies can't remove reviews or game the system. Here's why
December 30, 2023
Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
- Easy remote roll out
- Quick overview on dashboard to ensure PCs are online
- Branding the remote client is really easy
- No need to install software on your PC to access your remote sites. All Web based.
- Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
November 28, 2023
A robust, reliable, and fast remote access solution.
Score 10 out of 10
Vetted Review
Verified User
We use Getscreen.me to access admin and production machines remotely. We were looking for something very lightweight, fast, and easy for end users to use. Getscreen.me fit all three of those requirements. It's quickly become our go-to remote access solution, bypassing the ones we already have available through identity management.
- Smooth remote video
- Lightweight agent app
- Simple setup and connection
- Multi monitor support
- Groups functionality seems a little weak.
- Multiple monitors at the same time on different displays would be great.
- Permissions and sharing is a little confusing at times.
July 05, 2023
Remote Desktop Services Provided by Remote Teams
Our team, who works remotely, relies on Getscreen.me to offer efficient and reliable customer support. We previously used, (and in some cases still use-) TeamViewer. In addition to remote desktop support, Getscreen.me has also been useful for management of remote machines or to manually start automated processes hosted by remote machines.
- Easy to connect to remote machine
- Easy to identify and keep organized multiple remote machines
- Identify availability status of remote machines
- Multiple users
- Easy to use, Familiar interface
- Ability to White Label
- Audit log and connection history are available
- Ability to save often connected to machines
- Initial setup could be made more intuitive
- unable to white label user dashboard
- requires a separate system to include notes to handoff tasks to another support agent
June 06, 2023
A Justified Selection for Remote Access
The direct use case is the use of a remote software for client data management, automation implementation and after sales support. <br>It has been extremely helpful to have a secured and stable remote solution which helps to reduce the amount of traveling time or onsite support. A lot of time and money are saved from going to client's site. Some other use cases may be the support of internal business partners or colleagues in project discussions and knowledge sharing.
- Easy connection to new clients - both one time use and permanent
- Support remote users from any device - even a cell phone with ease
- File sharing
- Connection Audit Log at ease
- White Labeling (custom branding) and personalized quick connection link
- Voice Call
- Wake-on-LAN
- Connection between your computers (Permanent access)
- Allow more team members per account
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
- Stronger user group management to prevent sharing PC access between users by default.
- IP restriction and white listing
May 02, 2023
Affordable and Reliable Remote Desktop Solution
Score 9 out of 10
Vetted Review
Verified User
In our organization, we use Getscreen.me as a remote desktop and support software. It has been incredibly valuable in helping us address the challenges of accessing and managing computers from a remote location. Whether we’re providing technical support to our employees or accessing work computers from home, Getscreen.me makes it easy for us to stay connected and productive.By providing a reliable and easy-to-use platform for remote access, Getscreen.me has saved us time and effort, and has made it much easier for us to get things done even when we’re not physically present at the computer we need to access. The scope of our use case includes providing technical support, managing remote workers, and accessing computers and servers from a remote location.
- remote support
- remote desktop connection
- ease of setup
- connectivity issues when using the software over slow or unstable internet connections
- small bugs when using getscreen on android smartphone
January 30, 2023
not the hero we deserve.......
Once upon a time, TeamViewer was awesome. Then, they decided to alienate all of their user base and price themselves out of the market. These were the dark times for small IT shops. Sure, there were other options, but nothing quite did all of the things, or the implementation was too complex, or a few dozen other reasons why there was no Goldilocks solution. Then one day, a small program decided to fight back against the darkness. Getscreen.me checked all boxes other, lesser options failed to conquer. A new hero has arrived.
- easy connection to new clients - both one time use and permanent
- keep computers organized
- support remote users from any device - even a cell phone with ease
- multiple users with different subsets of computers
- file sharing
- block remote keyboard and mouse / monitor if needed
- connection log
- custom branding and personalized quick connection link
- connection can be laggy
- multiple monitors do not switch quickly sometimes
- have to switch from WebRTC to websocket or vice versa for smooth connection
January 04, 2023
The Best Way to Monitor Your Computers and Servers Remotely
Score 10 out of 10
Vetted Review
Verified User
Getscreen.me is a handy tool for remote assistance. It runs a computer screen-sharing program that allows you to connect with another user s computer through a web browser. A web-based screen-sharing feature is a valuable tool as it enables you to see what the other party is at.
- Remote Support
- Server Maintenance
- Permanent Access
- Voice Call
- Quick Support
- Easy to use
- Wake on Lan
- more team members per account
- admin app for iOS & Android
- Permanent url to download Permanent Access Link
December 31, 2022
Teamviewer getting too expensive? GetScreen.me helped so much.
Score 10 out of 10
Vetted Review
Verified User
Since Covid, we have staff members all over the world working from home. We used to use TeamViewer for remote support when everyone was in offices, but we had an older Lifetime license that was no longer supported. When we needed to add remote support for a lot more computers, including home workers personal PCs, we needed to roll out support quickly and without the cost of a TeamViewer upgrade.
Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.
Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.
- Remote Support
- File Transfers
- Remote Training
- Server Maintenance
- The Deployment download changes a lot so it would be nice to have a permanent URL to grab the executable and know its the most recent version.
November 29, 2022
The right tool for the job
Getscreen.me is an extremely valuable tool for remote assistance. It’s essentially a screen sharing software that allows you to connect to a client’s computer through a web browser. The web screen sharing feature is a very useful tool as it permits for you to see exactly what it is that your client is viewing.The remote assistance operator can view all open windows on the client’s screen. This not only gives you a better understanding of the issue at hand, it also allows you to show a client how to resolve an issue.
- Helping resolve computer issues.
- Helping resolve website issues
October 09, 2022
Getscreenma is awesome!
Score 10 out of 10
Vetted Review
Verified User
I love Getscreen.me. It's been a game changer for our agency. After years of struggling with other (expensive) and less functional tools, Getscreen.me has the features and ease of use that we were looking for. I love the availability to quickly and easily access our computers and be able to download files from my desktop while remote. The android app and quick customer support features are the cherries on top!
- remote access to desktop
- customer support
- more team members per account
I am a freelancer and have used it for remote access and help.<br>The ease of setting up a quick connection to help a client.<br>The product has never let me down and has a number of very useful features.<br>I recently bought it because it's fair.And I'm very satisfied,it's been two years and I can't point to anything.
- Quick Support
- Permanent Access
- Voice Call
- The reporting of the remote calls could be filtered between dates and have the total number of hours.
- This way we could issue a customer statement of the support requests.
- It could also have a flag to determine if it counts in the statement or considers hours of support offered.
- For example a client requests assistance, but it is a problem recognized as ours and we don't want to count it in the client's time bank.
- This way it would show the total call time, flagged and non-flagged (the name of the flag could be configured by the user) so it could be used for other customers getscreen to use at their convenience.
September 07, 2022
Great piece of software. Recommended.
This is the perfect software for in company support. We have getscreen.me installed into all our office computers so anyone of our employees can receive support quick and easy. <br>Forget teamviewer forever, this software is much more easier and lighter. It also have good security optiones like second factor authentication.
- Easy to use
- Very light
- The spanish translation is not accurate
August 17, 2022
Excellent Support Software
Score 10 out of 10
Vetted Review
Verified User
I love Getscreen.me and wish I had purchased this software sooner. The simplicity of the tool is fantastic; effortless to install and navigate. I was able to install the software for the first time and get a support session launched with an employee having difficulty with a remote workstation in less than 5 minutes. The UI is clean and straightforward, allowing me to complete a support session without viewing any tutorials. I can’t wait to dig deeper to learn how to fully use all the features and make the most of this tool. Having a user quickly launch into a support session is very helpful. The resolution and connection speed was excellent; it was as if I was operating my computer locally. We previously used Zoom or Teams to support remote employees. Never going back to those options!
- easy setup
- easy launch of support session
- remote access of user computer
April 23, 2022
An amazing app to help your clients
Score 10 out of 10
Vetted Review
Verified User
We create online events and we've always had problems with speakers and attendees who didn't know how to use their computers. Getscreen.me was the best solution to solve all the problems. We used to use Zoom to help and support our clients, but then we met Getscreen.me and I found that this was a very professional app with which I can connect my users through our events without any problems. I mean, my audience is women over +50 who are not always used to working with computers, the internet, or technology. On the other hand, our technologies, even if are friendly are not friendly enough for older people. Getscreen.me helped us with this issue. We only send one magic link to our clients and we're able to solve the problem. Voilá! Amazing app.
- Customer Support
- Connection between your computers (Permanent access)
- Wake-on-LAN
- It works fine, I wouldn't need anything.
March 30, 2022
Great remote support app
Score 10 out of 10
Vetted Review
Verified User
I am using it daily to control particular remote computers and servers and also support friends. The good thing about Getscreen is that I do not need to install any software to do remote control. It works directly from the browser and this makes it much easy remote access from everywhere even if I travel. The developer team is very responsible and constantly adding new features requested by the customers. The support team is also on a very high level with their response according to the working time and time differences between continents.
- Remote access with registered history and recording (if is enabled).
- Easy to use and no technical knowledge required.
- Many features, including file transfer and real time translator.
- Easy to navigate Dashboard.
- I would like to see RDP connectivity support.
- Stronger user group management to prevent sharing PC access between users by default.
Score 8 out of 10
Vetted Review
Verified User
One of the tools I use most often. It replaced my old subscription to TeamViewer which cost me a bone and does at least as well. It's a shame I can't take remote control of smartphones or ipads but I guess it will be possible one day. Personally, I got a great deal because I got it via a deal on AS which allowed me to pay a one-time fee for a lifetime license at a ridiculously low price. I can't recommend this tool enough if you happen to have to remotely help family, friends or clients. Sometimes, i also use it to do remote connection to my personal computer.
- Remote help with invitations
- Remote connection to own computer
- Record the sessions for educational purposes or invoicing
- Would be nice to control Ipad and smartphone
- Would be nice to be able to use it as a javascript tool installed on a webiste to co-surf and help customers (on E-commerce website for example) without the need to install any software for the customer
February 22, 2022
Easy to Use Remote Connections
Score 10 out of 10
Vetted Review
Verified User
We use this product in the office for personal employee connection to our computers in the office once they are out and about. I have also personally used it for friends and family when they need some basic troubleshooting with their personal computers. Our employees are able to connect without any issues, and friends/family are able to get support relatively pain-free on their end and easy. The only thing I would recommend for the team is to maybe implement some screenshots or something of what the customer would be seeing when they are trying to connect since I don't really have much of an idea of what they are seeing during that time.
- Easy remote connection with no major lag
- History connection report with employee user
- List of permanent computers that can be connected to with restrictions
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
February 17, 2022
Probably the Best Remote Connection Software for a Few Key Reasons
Score 10 out of 10
Vetted Review
Verified User
I currently have investments in Deeper Network miners, and they all have their own computer and internet connection. Getscreen.me allows me to have them all on a web page and connect to any of them easily from any device with a web browser, despite them all having their own IP addresses that change constantly. I can then manage them away from home and move profits in and out and monitor the networks. I also provide remote IT support to a couple of truck companies as a personal favour.
- It's user friendly. No technical knowledge required.
- Has a high amount of features that can be used when you're connected.
- Manageable from the dashboard, despite ever-changing IP addresses, the software manages all this.
- No Raspberry Pi support (arm64)
- No app or program for management, you must use a web browser. This works great though.
February 16, 2022
Great value remote support app
Score 10 out of 10
Vetted Review
Verified User
This helps us to show clients how to use their websites and allows us to login to their equipment to setup email accounts
- quick remote access
- remote pc control
- secure it support
- None yet
February 04, 2022
Excellent remote support tool. Would buy again.
Score 10 out of 10
Vetted Review
Verified User
I use Getscreen.me to support our environment of servers and workstations. I also use it for ad-hoc connections to support users as needed.
- Fast Connection
- Easy to use
- Easy to manage
- ip restriction
- group management