I was already using the free version and opted to purchase this excellent product
September 08, 2022

I was already using the free version and opted to purchase this excellent product

Alvaro Teixeira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

I am a freelancer and have used it for remote access and help.
The ease of setting up a quick connection to help a client.
The product has never let me down and has a number of very useful features.
I recently bought it because it's fair.And I'm very satisfied,it's been two years and I can't point to anything.
  • Quick Support
  • Permanent Access
  • Voice Call
  • The reporting of the remote calls could be filtered between dates and have the total number of hours.
  • This way we could issue a customer statement of the support requests.
  • It could also have a flag to determine if it counts in the statement or considers hours of support offered.
  • For example a client requests assistance, but it is a problem recognized as ours and we don't want to count it in the client's time bank.
  • This way it would show the total call time, flagged and non-flagged (the name of the flag could be configured by the user) so it could be used for other customers getscreen to use at their convenience.
  • I already used the demo version, the investment has paid off in full
Price , simplicity in getting remote connections and sending invitations

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

In my experience, it has always served me in various scenarios, I have nothing to point out

Getscreen.me Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Centralized management dashboard
Not Rated
Session record
10
Multi-platform remote control
Not Rated

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