GiveSmart helps make events and fundraising easy to manage so you can focus on the donor relationships and engagements!
Updated June 03, 2021

GiveSmart helps make events and fundraising easy to manage so you can focus on the donor relationships and engagements!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

Our non-profit utilizes GiveSmart for smaller fundraising opportunities throughout the year, along with our major giving event that includes a silent auction and ticketing. It allows attendees and donors to manage their experience through a mobile device and easily participate in the giving experience. The reporting helps me, from a development experience, recap the donation and silent auction successes, as well as determine attendees for events compared to actual sales.
  • GiveSmart is easy to implement and offers helpful webinars to encourage deeper use.
  • GiveSmart's online chat for help is fantastic; love the real time assistance.
  • GiveSmart offers detailed reporting that's exportable and easy to interpret.
  • It would be nice to able to manipulate campaign page layouts more than what's available currently.
  • It would be helpful to have the batch reporting and batch activity recap together so you could see the deposits and then all the transactions that correspond in one report versus the two that I end up manipulating for our finance folks.
  • The ability to select export fields and put them in a certain order would be a great feature (and allow that to be saved so future reports export the same) versus manipulating after the fact.
  • The ability to set the date on statements would be great versus today's date being the default.
  • The limitation of a text to give "name" to only have one use and if another organization has it is frustrating. It would be nice to have it by organization versus globally across the GiveSmart platform
  • Definitely improved internal efficiency.
Give Lively is free for non-profit use but does not have all the "bells and whistles" GiveSmart does. It served our purpose for our very first event, but then several of us had seen GiveSmart at events we attended and we investigated from there.
Not everything is intuitive, customizable, or easily found, even in the resources. However, overall it's fairly user-friendly.
Every time I've used online support, it's been a great experience. The webinar offerings for increased learning and ideas are wonderful, especially for an organization like mine, that's still new and we're building our fundraising and event offerings.
I think we've done well, given the limitations within the system itself.
GiveSmart is a great option for organizations like ours with events that include multiple elements and allow our committee access to building their part (i.e., silent auction items and bourbon pulls). Quick text-to-give campaigns are easy to run through GiveSmart too.