Overall Satisfaction with GiveSmart
As a nonprofit with a small staff, GiveSmart has allowed us to build out a much larger fundraising platform, particularly for events and auctions. It saves time for us to be able to receive gifts, communicate with donors, acknowledge gifts, and even text message in real time during events. GiveSmart allows us to add "buy it now" features during our live events, creates ways for guests to make gifts, bid on auction items, and get important messages timed to the minute of our program. It is intuitive to use and allows us to manage our volunteers as well, providing them also with bid numbers and thanking them for service with the push of a button. The customer service is quick and kind, thoroughly answering our questions. GiveSmart is an excellent tool for our small non-profit and worth every penny, many times over.
- Instant messaging guests.
- Reports
- Auction item management.
- Gift Acknowledgement.
- Customer Service.
- Some parts of the template could be more flexible in terms of static wording.
- Slightly more personalized look and feel of the site.
- Increased revenue.
- Larger on-line auction is possible with gift smart.
- Time saved on gift acknowledgement and instant messaging guests.
I find it more customer friendly. Help is easy to access. Monthly meetings with our rep are key to success. Being able to hire an additional day of event assistance is also key; I don't think the other program has that.
We've raised a lot more money and saved a lot of time. Also, we have been able to present a more polished image to our audience.
Do you think GiveSmart delivers good value for the price?
Yes
Are you happy with GiveSmart's feature set?
Yes
Did GiveSmart live up to sales and marketing promises?
Yes
Did implementation of GiveSmart go as expected?
Yes
Would you buy GiveSmart again?
Yes