Excellent sessions replay and tracking abilities
October 18, 2022

Excellent sessions replay and tracking abilities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Generate more insights on users and what they experience while browsing our website and app. We needed more data than what traditional analytics tools could provide and Glassbox fits the bill perfectly
  • Recorded sessions
  • Business flows
  • Interaction maps
  • User actions amongst recorded sessions, as well as GB format of website during recorded sessions could be cleaner
  • Sessions
  • Funnels
  • Integrations
  • VoC
  • Decrease in site abandonment
  • Improve product engagement and adoption
  • Reduce in customers complaints
The integrations abilities as well as the quick and easy implantation of the tool.

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Understating events based on 100% data and seeing the journey of the user from beginning to end. Because we see the full journey, we can analyze events in context and not just per page. It's really a game changer

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10