End-to-end visibility
October 19, 2022

End-to-end visibility

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

For a company with millions of sessions, having a tool that can capture all data and translate it to business insights is crucial. We segment and filter the data based on use cases like conversion, product adoption, technical struggles, etc. and it makes the process of improving the digital journey a lot easier and faster.
  • Reports
  • Mobile sessions
  • Revenue points
  • The journey maps are great but I'd love to see a cleaner UI
  • Mobile analytics
  • Users journeys
  • Revenue flows
  • Optimizing users flow and remove unnecessary steps
  • Improve content and elements load times
  • Understand root cause of abandonment within minutes
Glassbox capabilities match our main use cases and can generate huge amount of business data in real time.

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Great for mobile analytics and mapping the user's journey, also Glassbox puts emphasis on business outcomes and what needs to improved to increase revenue

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10