Overall Satisfaction with GoCardless
We use GoCardless to take direct debit payments from customers wishing to pay by installments.
- Ease of use
- Low transaction fee
- It has helped us to provide alternative payment options to our clients
- It has helped us to secure regular and timely payments with the minimum of fuss
GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.
Do you think GoCardless delivers good value for the price?
Are you happy with GoCardless's feature set?
Did GoCardless live up to sales and marketing promises?
Did implementation of GoCardless go as expected?
Would you buy GoCardless again?
Some services we provide (e.g., web hosting) are billed on a recurring basis. Operationally, and from an internal point of view, it makes sense to bill these annually. For cash flow, customers prefer to pay monthly, and we use GoCardless to set up monthly direct debit payments against our annual invoices. This keeps our customers happy while giving us our regular income without incurring the administrative overhead of monthly billing and payment handling.