GoCardless The Payment Process That Works
July 30, 2025

GoCardless The Payment Process That Works

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoCardless

We use it to take payments for our clients monthly subscription fees and the one-off accountancy fees. It saves us time and money in not having to chase our clients for payment and provides us a secure method for taking payment in a more formalised manner that our clients know and trust.

Pros

  • Formalises the Direct Debit process
  • Low cost payment solution
  • Easy to use payment gateway

Cons

  • Reduction in fees for customers who use it for large volumes of clients
  • Easier for clients to review their payment plans
  • Payment sooner to our bank account
  • Saves employing someone to chase client fees
  • Saves time in setting up outdated payment methods
  • Saves banking fees
Works well and does what it says it does. Easy to follow website and processes are smooth.

Do you think GoCardless delivers good value for the price?

Yes

Are you happy with GoCardless's feature set?

Yes

Did GoCardless live up to sales and marketing promises?

Yes

Did implementation of GoCardless go as expected?

Yes

Would you buy GoCardless again?

Yes

Well suited for setting up new clients when they onboard as the process is slick and fast and clients don’t have a convoluted process to setup their payment to us

GoCardless Feature Ratings

Fraud Detection
5
API or SDK
5
Payment Form Acceptance
8

Comments

More Reviews of GoCardless