GoCardless makes making a payment a breeze!
January 27, 2025
GoCardless makes making a payment a breeze!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoCardless
We use GoCardless as one of the options for customers to make payments on their accounts. They can set up auto pay for their monthly invoices which is very convenient.
Pros
- Documents ACH payments by the customer.
- Tracks all returns and sends emails on any issues with payments.
- Sends us an email when a new customer has signed up in the portal.
Cons
- I would like to get an email with the transactions for the day.
- I would like the email on returns to indicate the customer's name or account number.
- Customers appreciate using a bank account for payments to eliminate any credit card fees that may be implemented in the future.
- Visa Acceptance Solutions (CyberSource)
GoCardless sends an email when a customer signs up in the portal which is crucial. We have many issues with not knowing when a customer has signed up to make a payment. GoCardless is seamless with a checkbox that makes this function possible. Our other software does not do this.
Do you think GoCardless delivers good value for the price?
Yes
Are you happy with GoCardless's feature set?
Yes
Did GoCardless live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoCardless go as expected?
Yes
Would you buy GoCardless again?
Yes
Comments
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