Google Cloud Storage Review
Updated July 22, 2021

Google Cloud Storage Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Cloud Storage

Google Cloud Storage is being used across multiple departments of our organization for storing, managing, and sharing documents, reports, and files. It helps reduce the number of emails, especially attachments to be sent over email, also helps keep everything organized. We give access to team members appropriately and manage the visibility of certain files between departments and teams.


  • Sharing is easy across team members
  • Organizing everything into sections and folders
  • Flexibility of archives when needed


  • In tool editions to files is not very flexible, so sometimes we have to download, make editions and upload again.
  • The archive can get messy after a long time of use and difficult to reference old objects.
  • I would like to see them start using tags so data can be found more easily
  • storage space
  • types of data it can store
  • flexibility of organizing by type
  • The tool made it easy for storing and using objects.
  • It makes it faster to share and find objects and saves time.
  • They are impacted and improved efficiency by making it possible to have everything in one place.
  • Amazon Elastic Container Service (Amazon ECS)
Google Cloud Storage has been experiencing less technical issues and is more straight forward to use, for our technical team, it saves training time by having a straight forward help and FAQ section. We needed very little training, as opposed to previously used other tools where we had a team visit us to help with the setup and in house training.

Do you think Google Cloud Storage delivers good value for the price?


Are you happy with Google Cloud Storage's feature set?


Did Google Cloud Storage live up to sales and marketing promises?


Did implementation of Google Cloud Storage go as expected?


Would you buy Google Cloud Storage again?


Amazon Elastic Compute Cloud (EC2), Dropbox, Box
Big data projects, with multiple touch-points and files to store, that need to be shared across departments, is the best use for Google Cloud Storage. Buckets help store your data safely, and the security level is unmatched since Google manages it. It's very flexible and responds to multiple programming languages, reducing the learning curve for teams in case of transitions.

Using Google Cloud Storage

100 - Data services team uses Google Cloud Storage frequently to store their data, as well as our engineering team uses it in connection with the data services team to transfer, connect to other data sources and to feed to different reporting tools. Some of our analysts use the tool for report storage and archiving.
10 - I think it's a smaller team of a few team members about ten who were trained and have knowledge on the specific set up and details of the team, especially how it works with our specific accounts. Other then our in house team there are a few contractors who know the tool and are there for support, if the issue is not serious enough to contact the tool support.
  • storage
  • archive
  • organization
  • I am not aware of any new ways other than listed
  • Just specific ways to store out business specific information
  • I think some of the organization we do is custom but I wouldn't call it innovative
  • eventually expanding storage
  • we should be able to use some tracking method to make sure information is not lost
  • there's a recovery from archive that we use frequently that may be expanded
after all of the investment made in the tool and considering how many teams use it I think we would not be likely to move away from this tool. A lot of our information including historical is already here and we are happy with the capabilities of the tool currently.

Evaluating Google Cloud Storage and Competitors

  • Price
  • Product Features
  • Product Usability
Product features are probably most important considering the amount of information we were ready to store there and the number of teams involved in the process . It was also important that the tool is easy to use relatively so that our teams are easily trained for future support to act as a back up to the support team that Google is providing.
I wouldn't change anything as I think most of the information I provided in my review is still accurate. There are not many changes that happened since I started the review and Google is a slow moving organization when it comes to change, however I am expecting new and exciting additions to this tool specifically that will make it more useful to our organization.

Google Cloud Storage Implementation

overall I was not directly involved but hears the teams were satisfied with the implementation. the teams that used the tool did not encounter major issues, it was as expected with minor issues and bugs that were resolved later. The more significant learning curve was actually starting to use the tool.
Change management was minimal - in the beginning of the implementation it was planned in a way where teams were working on it together and our teams got to learn as they were helping with the implementation so there was minimal challenge in change management and we didn't feel any significant issues. the transition was seamless and did not affect the teams in any major way.
  • training
  • customizing for our organization
  • some data was lost and recovered later

Google Cloud Storage Support

Our team had a great experience with the help and support team. We have been able to resolve the few issues over the phone, had one in house visit by a professional to help us with a specific implementation issue that was custom to our back end. Other than this, almost all information is available online.
Good followup
Knowledgeable team
Kept well informed
Support cares about my success
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response
I was not directly involved in the process of decision making for this tool and for the purchase of the support, however I know our company has purchased the full support package and has been happy with the level of support we are getting, although sometimes it may seem a little challenging considering the specifics that are in our business and the support partners have to learn. Otherwise overall we are satisfied by the level of support.
we had to contact the support team on an occasion where some of the data was lost and did not connect with the data source as expected. I think it was a standalone and a one time issue only, happened only once and the support team did some work on their end to move data from archive and validate that it was populating correctly.

Using Google Cloud Storage

Google cloud storage usability is pretty straight forward for team members who are used to using similar tools. It has an easy interface of course with some training needed for people who are going to use it daily. Overall there is plenty of material and information available online if needed both from Google directly and third party websites.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
  • connection with app is useful
  • interface is clean and easy to use
  • functionality flow is well defined
  • archiving is not that straight forward
  • there are some limitations for custom processes
  • tagging to find information easily


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