Item: Google Workspace Essentials
Rating: 9
Author: Verified User

Overall Satisfaction with Google Workspace Essentials (formerly G Suite Essentials)

Use Cases and Deployment Scope

We use Google Workspace Essentials for emails, calendars, and documents creation and sharing. The tool is easy to use as a lot of people are familiar with the layout from their private accounts. The only piece I miss in the package is an IM communicator that could replace Slack as an everyday channel.

Pros and Cons

Pros

Emailing
Calendar events
Video meetings

Cons

Layout of folders on drive could be improved
IM communicator could be better

Most Important Features

Mail
Calendar
Video calls

Return on Investment

Consolidating all communication within one workspace
Better treatment of our emails in others' mailboxes

Alternatives Considered

ProtonMail

- Gmail is better treated by spam filters, and it is more seldom when our messages go to the spam folder in the recipients' mailbox
- ProtonMail did not have a dedicated meeting platform, and it was difficult to match the invites with the meeting room link
- The layout of Gmail is familiar to most people as they use a similar one for the private purposes

Key Insights

Do you think Google Workspace Essentials delivers good value for the price?

Yes

Are you happy with Google Workspace Essentials's feature set?

Yes

Did Google Workspace Essentials live up to sales and marketing promises?

Yes

Did implementation of Google Workspace Essentials go as expected?

Yes

Would you buy Google Workspace Essentials again?

Yes

Other Software Used

Slack, Trello

Likelihood to Recommend

I believe this set of tools can match the needs of a great range of companies, regardless of their size and industry. The biggest win for our company was having in one place the following combination of tools: email + calendar + meet. That meant that the person that schedules a meeting could use the company emails taken directly from the mailbox, add the meeting in their calendars, and automatically have a "meet" link added to the invite. Then, everyone logs into the meeting using their email credentials. This made the communicating process during pandemic way smoother.

Comments

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This set of tools matches needs of a company of any size

Software Version