Better Customer Service, More Features
Updated March 18, 2015

Better Customer Service, More Features

William Clarkin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • CRM

Overall Satisfaction with GreenRope

It's being used across the whole organization. Potential customer follow-up.
  • The starting price is good for what you get.
  • Ease of use is good.
  • Support is excellent.
  • Must save contact then close content. Should be one click but it's two.
  • Took a very long time to transfer my data from SalesForce.
  • Customer service is much much better than Salesforce, which decreases our implementation time.
  • Employee efficiency should increase with drip email campaigns.
  • Simply Cast 360
GreenRope does better with the customer database side of things.
It seems to do everything I need.

Using GreenRope

It's a month to month commitment, so the risk is lower.