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GreenRope

GreenRope

Overview

What is GreenRope?

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

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Recent Reviews

TrustRadius Insights

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. …
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TrustRadius Insights
TrustRadius Insights
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Popular Features

View all 31 features
  • Customer data management / contact management (13)
    9.6
    96%
  • Email marketing (13)
    9.6
    96%
  • Task management (13)
    9.6
    96%
  • Custom fields (13)
    9.2
    92%
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Pricing

View all pricing

Starter

$149

Cloud
Per Month [Unlimited Users]

Prime

$199

Cloud
Per Month [Unlimited Users]

Pro

$249

Cloud
Per Month [Unlimited Users]

Entry-level set up fee?

  • $399 Per Account
    Required
For the latest information on pricing, visithttp://www.greenrope.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Greeenrope SoPops Demo v1

YouTube

GreenRope - Salesforce Plugin Demo

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.4
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.7
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

9.2
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

9
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

9.2
Avg 7.2

Platform

7.8
Avg 7.5
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Product Details

What is GreenRope?

GreenRope aims to be a one-stop shop for sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

GreenRope's CRM aims to help business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so the business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

GreenRope Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Event Management
  • Supported: Predictive Analytics
  • Supported: A/B Testing
  • Supported: Website Builder
  • Supported: Calendar Booking
  • Supported: Website & Analytics
  • Supported: Social Network Marketing
  • Supported: Project Managment
  • Supported: SMS Marketing
  • Supported: Surveys
  • Supported: Lead Capture Forms
  • Supported: Wiki
  • Supported: Learning Management System
  • Supported: eCommerce
  • Supported: Tracking & Statistics

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities TrackingScreenshot of Automation Manager

GreenRope Integrations

GreenRope Competitors

GreenRope Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesInternationally Supported
Supported LanguagesEnglish, British English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Farsi, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian

Frequently Asked Questions

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

Keap, Zoho CRM, and BenchmarkONE are common alternatives for GreenRope.

Reviewers rate Opportunity management and Interaction tracking and Case management highest, with a score of 9.8.

The most common users of GreenRope are from Small Businesses (1-50 employees).

GreenRope Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)65%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. Users rely on GreenRope to effectively manage their marketing and sales activities, coordinate business communications, and improve internal operations. The software is utilized by a distributed workforce, making collaborative hosted tools essential. The platform serves as a CRM for everyone in the organization, allowing users to capture leads, follow up with clients, and manage contacts. Additionally, GreenRope's project management tools are employed by each division to streamline workflow and enhance productivity. The software is particularly valued for its ability to track all client online activity, including email, social media, and website visits. With its email marketing features, GreenRope enables users to track emails, identify hot prospects, and make data-driven decisions. It also functions as an all-in-one platform for managing drip campaigns, customer lists, sales calls, sign-up widgets, and creating small information websites. GreenRope proves to be a time saver by keeping all contact data current, managing marketing efforts, and facilitating project collaboration for small teams. Small businesses benefit from the software's capability to keep track of customer inquiries, sales calls, and orders in an easy and reliable manner. Moreover, GreenRope caters to the needs of different industries such as social media management agencies or consultants and coaches who utilize it for CRM purposes or managing email campaigns and client relationships. With its comprehensive CRM capabilities, marketing automation tools, and project management functionality, GreenRope provides the necessary resources for businesses' growth and success.

Affordable and Full-Featured Application: Many users have praised GreenRope for providing a full-featured application at all pricing levels, making it an affordable alternative to other CRM software. Some users found that this allowed them to replace several pieces of software, saving costs and improving efficiency.

Responsive Customer Service: Several reviewers have highlighted the excellent customer service provided by GreenRope. They mentioned that the customer support team is responsive and genuinely helpful. Additionally, users appreciated the fantastic training and setup calls offered by the customer service team.

Customization Options: The ability to customize data sets and personalize the dashboard has been highly valued by users. This feature allows for better management and segmentation of contacts tailored to specific industry and business needs. Moreover, users found that customizing colors, icons, and sizes enhanced their creativity and productivity.

Confusing User Interface: Users have found the user interface of GreenRope to be confusing and have faced a steep learning curve in understanding how to input and work with data. Some users felt overwhelmed by the heavy focus on marketing features, when they simply wanted to start with basic email campaigns.

Integration Challenges: Several users experienced difficulties integrating GreenRope with other software platforms such as WordPress and ClickFunnels. They also expressed frustration with the forms code not aligning well with their websites and requiring manual coding adjustments.

Limited Customization Options: Users mentioned that GreenRope's email templates were inflexible and lacked the features of other similar tools like Constant Contact, making efficient messaging difficult. Additionally, users desired more customization options for the dashboard, drip-file campaign date scheduling, website templates, and email templates.

Users of GreenRope commonly recommend the following:

  • Take advantage of the free training hours and thoroughly learn the system. Users suggest being patient and dedicating time to understand and learn the powerful capabilities of GreenRope. They recommend utilizing the free training offered at setup and making a list of processes to automate. They also suggest thoroughly testing GreenRope before implementing it to ensure it meets your company's needs.

  • Utilize the reporting tools and support provided by GreenRope. Users highly recommend using GreenRope's reporting tools to identify the effectiveness of emails and other marketing efforts. They find GreenRope organized and easy to work with, and they suggest getting support from the GreenRope team, as they are known for their great service. Users also recommend making friends with the GreenRope team for additional assistance.

  • Consider GreenRope as a complete CRM and marketing automation solution. Users think that GreenRope is one of the best CRM systems available, offering email marketing capabilities and integrating multiple needs into one platform. They suggest knowing all the features that GreenRope offers before looking elsewhere for other software solutions. Some users compare GreenRope favorably to other platforms like InfusionSoft and Hatchbuck, mentioning that it is less confusing than InfusionSoft and more full-featured than Hatchbuck. Users highly recommend GreenRope for companies looking for marketing automation, but emphasize the importance of having a good systems admin or developer on staff to fully leverage its power.

Overall, users recommend being patient, taking advantage of training, utilizing reporting tools, relying on support, fully exploring all features, carefully planning implementation, and considering GreenRope as a comprehensive CRM and marketing automation solution.

Attribute Ratings

Reviews

(1-23 of 23)
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February 01, 2019

Great functionality at a great price

Verified User
Engineer in Engineering
Building Materials Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is very feature-rich which can be a good thing, but all those features are not very intuitive and take time to learn. As I mentioned, the platform is customizable but adds complexity to the software. If you want just a simple CRM system or just send out blast emails than GreenRope is probably overkill for you. I think it is more aimed at B2B than casual users.
December 28, 2018

Comprehensive CRM Software at a Great Price

Verified User
Administrator in Corporate
Computer Software Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
GreenRope is a very comprehensive CRM Software. GreenRope is consistently adding new features to engage your customers and prospects. At times it can be very intimidating for first-time users with all of its features but GreenRope offers many webinars to assist in learning how to use the software and features.
November 06, 2017

GreenRope Best CRM Software

Jason Stein | TrustRadius Reviewer
Jason Stein
Wellness Business Coach
JasonStein.com (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
GreenRope is great at helping small business owners use one software instead of 10. Instead of a scheduler, email marketer, affiliate tracker, etc., it's all in one spot. GreenRope is not as well known, so for someone that needs Salesforce or Infusionsoft to be a part of their sales conversation or brand, this may not fit.
April 27, 2016

Great bang for the buck that will take you all the way.

Jake Kittell | TrustRadius Reviewer
Jake Kittell
CEO, President
Happiness Tool Co., Inc. (Mechanical or Industrial Engineering, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If you are a small company looking to get going with a web based crm, that integrated easily into your website, landing pages and estore then this is a great place to start.

Simple enough to get going quickly, powerful enough that I expect to use it for many years to come. I have been pleased with my experience from the beginning. Especially it is pleasing when you call up for help. You just get the help you need. All of it!
November 11, 2015

Makes my small business feel BIG, for the right price!

Raylene Wall | TrustRadius Reviewer
Raylene Wall
Owner
Off the Wall Social Media Management (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
The price point and full featured application of GreenRope makes it perfect for small and medium sized businesses. GreenRope is an excellent alternative to some of the higher priced, better known CRM systems (Infusionsoft, AWeber, Ontraport, etc.). If you have specific requirements for your industry or business, GreenRope support will help to ensure that you get set up properly with what you need.
July 25, 2015

My CRM Solution is BETTER Than Yours!

Verified User
Consultant in Corporate
Management Consulting Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's great for creating a centralized database for your entire organization, especially if you are an entrepreneur or small business owner who doesn't have enough hands/bodies to do everything that needs to be done. GreenRope once set-up with your workflows can be like an automated worker (set-up your e-mail campaigns, groups, workflows, and triggers and forget about it until it's time to update them or revise).

Key questions to ask:
  • Is the website builder visual with drag and drop based or difficult to learn?
  • Does it integrate with Google Calendars without data being public?
  • What parts of the system auto-populate in the CRM Record?
  • What are the best practices for making the most use of the system from a functional perspective if you are a solopreneur?
June 04, 2015

Great system but remember it's an investment

Kyle Arndt | TrustRadius Reviewer
Kyle Arndt
IT Consultant
SMArndt.com (Information Technology and Services, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I feel GreenRope is particularly suited for a multi-user environment, such as team selling or where lead generation and lead follow up are separate divisions. I suggest that anyone looking into using GreenRope factor in the time for training on the system, it's great when you can invest in full use of the system but without that you are limited to the basics.
June 03, 2015

GreenRope CRM is the Little Engine that Could

Alicia Dearn | TrustRadius Reviewer
Alicia Dearn
CEO + Trial Lawyer
Bellatrix PC (Law Practice, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
June 02, 2015

All My Clients Use Infusionsoft, But I Still Chose Greenrope

Ali McGee Kelly, MBA | TrustRadius Reviewer
Ali McGee Kelly, MBA
Owner, Social Media Manager and Consultant
EssentiallyAli, LLC (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would simply go over your existing tools and apps for CRM, sales, and marketing automation/email marketing, and ask to be shown how and where GreenRope replaces those things or if it does. Every business process is different.
April 08, 2015

Greenrope gives you ROI

Bob Johnson | TrustRadius Reviewer
Bob Johnson
Owner
Bob Johnson's Computer Stuff, Inc. (Computer & Network Security, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
GreenRope works best if you are not interested in things like tracking the pages your user visits and applying the necessary campaigns based on the visits by known contacts to those pages. It is a great general auto marketing program. I would say that the benefit / cost ratio makes it worth fitting into your marketing plan.
March 18, 2015

Greenrope is a Serious Tool for Business Development

Andrea Hill | TrustRadius Reviewer
Andrea Hill
CEO, Owner
Hill Management Group, LLC (StrategyWerx, MentorWerx, SupportWerx, Mardrea Press) (Management Consulting, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Greenrope is a terrific tool for any business that does a range of marketing tasks (email, drip campaigns, snail mail, social, direct marketing, online selling), lots of small projects, and shares and manages customer data among sales (both inside and outside) and marketing staff. In addition to using Greenrope across all my business groups, we have recommended Greenrope to quite a few of our clients, many of whom have implemented it. We always suggest that they compare to Infusionsoft and Salesforce/Hubspot, and Greenrope does very well in the comparison. For a small business where cash flow is critical, Greenrope makes more sense than its competitors (Infusionsoft, Salesforce +Hubspot) because the cost to implement is lower and there is a comparatively lower cost-of-ownership. If a company primarily deploys a large outside sales force and does little online marketing, then I'd recommend Salesforce over Greenrope. If a company is primarily engaged in large project management situations that involve outside parties in addition to employees, Greenrope would be less suited. But otherwise, Greenrope has been one of our most exciting software finds. I also have tremendous appreciation for the Greenrope team. They are supportive, engaging, and just plain smart. Inquiries are answered very quickly, suggestions are always welcomed. For small business owners, Greenrope's support is a big plus.
January 28, 2015

A broad-based up-and-coming CRM / MA platform with very good support

Douglas K. Foster | TrustRadius Reviewer
Douglas K. Foster
Principal
NovaLex Consulting, LLC (Management Consulting, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For small companies, GR is a very solid all purpose solution. Well-priced with exceptionally good service. For medium or larger enterprises, the clunky email feature would most likely be too limiting for large volumes of multi-faceted communications.
January 22, 2015

GreenRope Works

Wendy Tibus | TrustRadius Reviewer
Wendy Tibus
President & Founder
The Original Get Movin' Crew (Fund-Raising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would find out if the benefits of GreenRope are what you're looking for. We heavily researched companies offering an online cloud style CRM; GreenRope was the best fit for our needs.
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