TrustRadius
GreenRope - Easy resell opportunity with Groups feature
https://www.trustradius.com/crmGreenRopeUnspecified926101
Jennifer Teising profile photo
May 01, 2015

GreenRope - Easy resell opportunity with Groups feature

Score 5 out of 101
Vetted Review
Reseller
Review Source

Overall Satisfaction with GreenRope

Our business uses GreenRope to communicate, organize, track, and report our client communications. We also resell the product for lead generation via digital marketing in multiple formats.
  • Groups - allows us to easily navigate and separate our multiple client groups, as well as our clients
  • Tracking - it is important for us to track activity
  • Lead Scoring - we use this feature to gauge client interest and effectively/appropriately follow up on sales leads
  • Video tracking
  • User access - allowing for master user access (you need to manually tag people to groups)
  • Workflows - make these less awkward
  • Better customer service
GreenRope is complex and complicated. The user interface is not very intuitive. Groups make this software invaluable for managing our clients' clients, which is why we choose the software.

GreenRope Feature Ratings

Customer data management / contact management
7
Workflow management
5
Territory management
Not Rated
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
5
Quote & order management
5
Interaction tracking
9
Channel / partner relationship management
9
Case management
10
Call center management
10
Help desk management
10
Lead management
9
Email marketing
9
Task management
5
Billing and invoicing management
Not Rated
Reporting
5
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
9
Custom objects
Not Rated
Scripting environment
9
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
1
Compensation management
1
Mobile access
Not Rated