Game Changer
June 25, 2020

Game Changer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Currently the entire sales floor has adopted Groove within the last year. Addresses follow ups that normally would be lost in our day-to-day operations. Also, we are always releasing new products so it's a great way to get touches on clients to inform them of any updates for new products. So far the response has been consistent with most messaging since the switch.

Pros

  • Follow-up.
  • New products.
  • Broad reach of all clients in many different markets and states with consistent messaging.
  • Drip campaigns.

Cons

  • I have been very pleased with the performance.
  • High touch frequencies.
  • Large coverage of client communication.
  • Templates.
  • Maximizes our potential for growth each quarter.
Each time we have had a webinar or livestream with a representative they have been extremely fun to interact with and absorb information.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Groove has been well suited for performance with getting clients that we normally have little to no time to concentrate on, and really focus on informing them of new things that are on our roadmap. Has opened up a lot of discovery questions. Each business that is on our platform is very important, so that communication that can stay open and current is appreciated to have as a tool.

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