Day to Day Benefits
March 19, 2021

Day to Day Benefits

Cody Green | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove on a daily basis to both reach new customers as well as manage my relationships with existing customers. It is extremely efficient in both regards and I wouldn't be able to conduct my role on a day-to-day basis without it. Its integration with Salesforce and Gmail is something that also makes the product stand out from others.
  • Mass email communication.
  • Synergy with other communication service providers.
  • User friendliness.
  • Make a better point of notifying you when it needs to be updated.
  • Grooves internal servers can sometimes be slow and timely to use when crafting a template.
  • I find the internal search engine for templates also very slow and hard to use.
  • ROI with Groove is high in my role: the more touchpoints I make the more likely I am to convince a partner to try our product.
  • Groove can sometimes get messy when there are multiple people using the product, who are targeting the same accounts. This is more of a company issue than a Groove-specific issue.
  • The use of Groove has undoubtedly helped the growth and scale of our business.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is great if your role requires you to reach a large target audience in a controlled and efficient manner. I mainly use the product to mass email 100-200 partners at a time. This Groove is great and I would not be able to conduct my role on a day to day without it. I am less likely to use Groove If I need to email 10-15 partners at once—it is much faster for me to just simply copy and paste the contents of the email in which I would like to send.