Overall Satisfaction with GrooveHQ
Overall, it has been a great CRM system for our Sales Team. It does have its flaws, but it has greatly reduced the amount of time between calls and increased follow-up with prospects! Organization has increased significantly!
- Increase in calls by at least 65%
- Improved follow-up via flows by 80%
Do you think GrooveHQ delivers good value for the price?
Are you happy with GrooveHQ's feature set?
Did GrooveHQ live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GrooveHQ go as expected?
Would you buy GrooveHQ again?
It has been a great starter CRM tool, but it has lots of flaws that aren't being addressed by their customer success team to their users. I love the idea of their workspaces area, but it only allows for Accounts that are tagged in SF. I am an SDR and need this specifically for Leads, prior to them being Accounts, since I primarily work in the Pre-sales space. This also doesn't log events in activity, which is a huge inhibition for my role.