Great Bang for Your Buck!
March 31, 2015

Great Bang for Your Buck!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hatchbuck

Hatchbuck is being used across our entire organization. The goal is for our Inside and Outside sales teams to use Hatchbuck to track projects, leads, closed deals, etc. We are also using it to track new contacts and expand our database.
  • Very easy to use - Hatchbuck makes using the program a cinch.
  • Easy implementation - Merging contacts over from previous CRMs is simple.
  • Customer support is great - they are prompt and knowledgable.
  • The email templates can be a bit clunky and difficult to get used to.
  • We have been able to connect with customer faster.
  • We are able to see sort contacts by their interests.
I used Constant Contact in the past. Hatchbuck has a much better CRM system and ways to track and segment customers.
I believe that you should use Hatchbuck if you want both CRM and email marketing - not just one or the other.

BenchmarkONE Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
9
List management
8
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API
9
Role-based workflow & approvals
9
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated