Hatchbuck- Simple & Effective
March 31, 2015
Hatchbuck- Simple & Effective
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hatchbuck
Our company uses Hatchbuck strictly in the marketing department. We find it to be a great solution to reach a specific group (large or small) of customers quickly.
- Allows you to tag contacts on import in order to differentiate between groups of customers. This is great because when we are wanting to follow up with conference attendees, we can filter by that tag.
- Hatchbuck sends out mass emails in waves in order for our email to NOT be sent to spam.
- Hatchbuck has GREAT customer service. I have worked with the same rep from the date of subscription and have NEVER had to reach out to anyone else. If she does not have the answer for me, she will find out in a timely manner and not pass me along to someone else.
- Hatchbuck seems to be a perfect fit for the functions our company needs.
- Positive: Before we were manually following up with customers one-by-one. Now we can save so much time and reach our customers FASTER. This leads to better customer service.
- Our leads definitely get converted faster as well. We always had access to targeted leads for our industry, but did not have the time to pursue them and also maintain our current customers.