Item: Heyflow
Rating: 10
Author: Verified User

Overall Satisfaction with Heyflow

Use Cases and Deployment Scope

We use Heyflow as a recruiting tool in our company. Our recruiting team builds targeted flows for attracting employees through our social media campaigns on Facebook and Instagram. This saves us money, time, and additional staff in our application processes. Previously, we had to run elaborate ads and campaigns, which required a complicated and time-consuming process. Thanks to Heyflow, the whole thing is done in less than 60 seconds.

Pros and Cons

Pros

Modern Design
Fast
Great results
Prime support

Cons

Maybe a zvoove recruitment connection
More AI features
More branding features in the regular package or a custom pack for company’s

Return on Investment

Since we are using it, we don’t need any company.
Saving money and we can control what we are doing
Looking always professional

Usability

Heyflow is incredibly easy, quick, and intuitive to use. It's also perfect for beginners, as they can follow the steps and achieve fantastic results. The support is excellent; simply send a message via chat and you'll receive immediate or near-same-day assistance. Even issues that can't be resolved instantly are addressed, and you'll be promptly notified.

Alternatives Considered

Perspective Funnels

In our opinion, Heyflow offers far superior design options and, due to its ease of use, integrates much more effectively into a company. Furthermore, the price-performance ratio is significantly better, and excellent support is integrated, ensuring you always have a contact person. Calls are also scheduled at user-defined intervals for joint analysis or assistance.

Key Insights

Do you think Heyflow delivers good value for the price?

Yes

Are you happy with Heyflow's feature set?

Yes

Did Heyflow live up to sales and marketing promises?

Yes

Did implementation of Heyflow go as expected?

Yes

Would you buy Heyflow again?

Yes

Other Software Used

Canva

Likelihood to Recommend

Heyflow is very well suited for creating landing pages or simple forms for recruiting employees. It's also excellent as an order form for generating leads. However, it's not suitable for surveys or appointment requests. Furthermore, it's very easy to use, even for users with no prior experience in this area.

Heyflow Feature Ratings

Using Heyflow

Users and Roles

2 - They handle all marketing and recruiting for our company. They create concepts, advertising, print materials, and recruiting processes. They use Heflow for the first of several employee recruitment forms, which are then linked to social media for campaigns we run on Facebook and Instagram. The leads generated in this way are automatically stored in our ERP system.

Support Headcount Required

2 - The most positive aspect of Heyflow is that it requires absolutely no prior knowledge. Because Heyflow is a coding-free platform, virtually anyone can use it. All it takes is the will and a bit of creativity, as well as a basic technical understanding of using browser-based apps, to achieve great results.

Business Processes Supported

HR Recruiting
Generating Leads
Landingpage

Innovative Uses

Orderform

Future Planned Uses

Appointment Booking
Information Page

Likelihood to Renew

In our opinion, there's nothing better on the market than Heyflow that offers so many possibilities. We don't currently plan to switch, as other competitors don't manage to guarantee appealing funnels as effectively as Heyflow. Especially not under such simple conditions and with such great support at this unbeatable price.

Evaluating Heyflow and Competitors

Products Replaced

Yes - We replaced Perspective Funnel with Heyflow because implementing it was making our daily work incredibly difficult. Visually, the funnels didn't look as good as Heyflow's, and the functionality was very limited, making them difficult for some team members to use. We also saved a significant amount of time in terms of setup.

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems
Ease of Use

Heyflow covers everything the competition offers and much more, optionally. The price and performance are unbeatable. It's incredibly easy to use, even without prior knowledge, and the support is outstanding – a team that's always there to help. Integration with our ERP system is also very simple and offers numerous additional connectivity options.

Evaluation Lessons Learned

If I had to do it again, I would seek advice from a HEyflow employee, for example, right from the start. I wouldn't waste so much time and staff experimenting with other tools again. I would study the current market more thoroughly beforehand to see how well we are positioned and analyze what our target group actually wants.

Heyflow Implementation

Implementation Rating

I had already used Heyflow at my previous company because I was familiar with it from a service provider. Therefore, it was an easy decision to implement Heyflow again. The implementation was very straightforward, just as planned. There were absolutely no problems, and it worked perfectly from the start. But that's precisely what makes Heyflow so great!

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Change Management Lessons

Change management was minimal - None other than that it was a good decision and we can work much more productively. Implementation is much faster and the results are even more impressive in terms of quality. Thanks to our prior knowledge, it didn't need to be implemented as a separate phase but could be used immediately.

Implementation Issues

nothing

Heyflow Training

Training Types Used

No Training

In-Person Training

Online Training

Ease of Heyflow Training

The product was very easy to learn without training. The processes are very well described and self-explanatory. Anyone can teach themselves and work it out without much prior knowledge. However, if you get stuck, the excellent chat support is quick to help with a solution or a very good and detailed tutorial or video

Configuring Heyflow

Product Configurability

Heyflow is very good, very easy, and very comprehensive to configure. The tools are logical, simple, and therefore very self-explanatory. The logic tools are also easy to implement and configure. All in all, the only thing missing is a coding option to perhaps add your own CSS, but this is by no means a must.

Configuration Lessons

I don't have any specific recommendations for Heyflow. Heyflow is perfect as it is. Perhaps the video library could be expanded further in terms of areas such as tracking or connecting different APIs. Or new YouTube videos could be added. I think then it wouldn't even be necessary to offer live support in the

UI Customization

No - we have not done any customization to the interface

Extensibility and Customization

No - we have not done any custom code

Additional Customization Considerations

Unfortunately, we have not made any modifications to Heyflow. We were not previously aware that it was possible to customize it. However, our employees will consult with support to check whether there is a modification that can support and help us in our daily work. If there are useful modifications for us, we will definitely use them.

Heyflow Support

Support Rating

Heyflow's support is truly world-class. Whether via chat or email, you'll receive genuine help. If a problem can't be resolved immediately, they'll look into it and usually get back to you the next day. Their response time is generally very fast compared to other companies. It's also possible to book a free appointment at any time, during which a representative will contact you by phone to offer advice and assistance on how to improve your performance.

Heyflow Customer Support Pros and Cons

Pros	Cons
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success	Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response

Premium Support

We don't have premium support because we haven't needed it yet. Our employees are so well-trained and qualified that the demand for support is very low. Therefore, it's a cost model that doesn't require our business. However, I would recommend that anyone completely new to the business purchase a premium option, at least for a while.

Bug Resolution

Exceptional Examples of Heyflow Support

About two weeks ago, I had a call with a Heyflow employee to discuss our workflows. He analyzed the workflows with us, gave us tips and tricks on how to make them even better, faster, and more profitable. After the call, he offered that I could contact him again at any time to discuss things further and conduct another analysis.

Using Heyflow

Usability Pros and Cons

Pros	Cons
Like to use Easy to use Well integrated Quick to learn Feel confident using	Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn

Easy Tasks

Conctactform
Multi answering

Difficult Tasks

nothing

Heyflow Reliability

Scalability

The overall scalability is excellent in Heyflow. We have the ability to work across locations as a team without any limitations; it doesn't matter how many team members we have or how many customers we cover. The scalability and flexibility also allow us to serve our customers with the same account and thus cover different business segments when it comes to online forms.

Reliability and Availability

There have been no notable outages of HEyflow to date, not even in the past. If an outage is imminent, HEyflow will announce it in good time. If it occurs unexpectedly, SUpport will find a solution as quickly as possible. In some cases, a different server solution has been offered temporarily to minimize downtime. All in all, the response times of the support team are excellent.

Performance

Heyflow's performance is truly exemplary and fast. We have never had any performance issues, regardless of how many visuals or videos we used. Unfortunately, we cannot comment on integrations, as we do not use any except for a Meta Pixel. However, even this has not affected our performance so far.

Integrating Heyflow

Systems Integrated With

Meta Pixel

We use Heyflow exclusively for implementing recruiting campaigns on social media. For this reason, we use Meta Pixel integration to track our conversions so that we can continuously optimize our campaigns. The integration was really very easy.

Future Integration Plans

We hope that our provider zvoove Recruit will offer a collaboration with Heyflow in the future.

Types of Integration

AppExchange or similar marketplace

We exclusively use a recruiting tool called zvoove Recruit. Leads are only collected via email. However, as there is no further integration, the leads unfortunately have to be processed from the inbox and each candidate has to be created in order to set up a profile and enable further sales or matching.

Integration Lessons Learned

Heyflow should also look into German providers of recruiting tools and not just CRM systems. We can only speak for the German market, but Heyflow has enormous potential when it comes to personnel recruiting in Germany. An interface integration with the manufacturer Zvoove could take everything to a whole new level.

Relationship with Heyflow

Pre-Sale Experience

We do not have a traditional sales process, but rather exclusively recruit candidates, which we use for our applicant pool or for our customers to support them with top candidates. In this respect, it is not a traditional sale, but rather a lead or conversation that takes place in exchange with Met

Post-Sale Experience

We do not have a traditional sales process, but rather exclusively recruit candidates, which we use for our applicant pool or for our clients to support them with top candidates. In this respect, it is not a traditional sale, but rather a lead or conversation that takes place in exchange with Meta.

Key Negotiation Points

Contract Terms and Pricing Model

No, I wouldn't change any of Heyflow's terms and conditions or price. The price-performance ratio is simply impressive. I don't know of any other provider that offers a platform that allows you to start from scratch without any prior knowledge and gives you top-notch support at all times, helping you optimize your flows and get even more out of them.