Easy to use right away
Updated October 30, 2025

Easy to use right away

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Heymarket

We use Heymarket to communicate between our clients, inspectors, and home occupants. We also send confirmation texts, links to schedule our inspections, remind clients of their scheduled inspections as well as remind our inspectors if they have not submitted their reports on time. The ability to have a shared inbox has made communication seamless.

Pros

  • Easy to use interface
  • Shared text inbox
  • Ability to tag users in conversations

Cons

  • It could be easier to set up campaigns
  • Group texting is missing
  • Can duplicate users
  • It has reduced our response time to outreach
  • Allows the team to handle more on their own without needing engineer help
  • Our clients prefer texting and this helps to support them.
It was easy to use and to teach others right out of the box. Generally most functionality doesn't require technical help so the team can use it on their own which is big selling point for a younger company like us. It's very simple and straighforward so when we do have new hires it's easy to get them familiar quickly.
Heymarket was easier to use and has had less errors than OpenPhone. While they do share many similar features (shared inbox, tagging users, simple to use) Heymarket has been a solid solution for us. I only wish we could also use it to make phone calls along side text messages.

Do you think Heymarket delivers good value for the price?

Yes

Are you happy with Heymarket's feature set?

Yes

Did Heymarket live up to sales and marketing promises?

Yes

Did implementation of Heymarket go as expected?

Yes

Would you buy Heymarket again?

Yes

Having a shared inbox is crucial for us, we cover 7 days a week from a PST-EST time zone so the whole team always needs to have visibility on conversations at all times.

We also enjoy the fact that most functions of Heymarket are simple to use and don't require us to loop in tech help.

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