It Is Hip to Chat
May 25, 2016

It Is Hip to Chat

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

HipChat solved the problem of unifying our entire staff in one chat platform. It solved the problem across the organization of having several chat programs installed and the distractions that made on staff as well as managing it from an IT perspective.

Pros

  • Ease of use
  • Mobile friendly
  • Stores old chats for reference

Cons

  • No search
  • No cloud storage
HipChat is a nice communication tool which enables you to stay in contact with all of your team members. It is easy to use and is built very intuitively. Ease of implementation. Great native apps. Lots of integrations. Simple Reset API.
It is well suited for all organizations.

HipChat (discontinued) Feature Ratings

Project Management
7.0
Mobile Access
7
Communication
8.7
Chat
10
Notifications
8
Discussions
8
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
File Sharing & Management
Not Rated
Video files
Not Rated
Audio files
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Comments

  • Shannon Winter | TrustRadius Reviewer
    Shannon Winter
    (Vendor Representative) commented 9 years ago
    Hello! My name is Shannon and I am a Product Marketing Manager for HipChat focused on customer success and enablement. Thank you so much for taking the time to post a review. We appreciate all the feedback you have provided. I noticed that you listed "no search" and "no cloud storage" as cons of the product. Just wanted to let you know that we do have searchable message history across our apps! You can search within specific rooms or 1:1 chats. In terms of cloud storage you are able to store 5KB of files with the HipChat Basic (free) plan and unlimited files with HipChat Plus ($2/user/month). We also integrate with various document storage like Dropbox (https://marketplace.atlassian.com/plugins/com.topdox.dropbox/cloud/overview) and Google Drive (https://marketplace.atlassian.com/plugins/com.atlassian.hipchat.googledrive/cloud/overview). Hope this helps! Please do let us know if you ever have questions or further feedback.

More Reviews of HipChat (discontinued)

  1. Home
  2. Collaboration Tools
  3. HipChat (discontinued) Reviews
  4. User Review of HipChat (discontinued)