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HipChat Review 86 of 130
"Atlassian HipChat Review"
https://www.trustradius.com/collaborationHipChatUnspecified7514101
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June 30, 2016

"Atlassian HipChat Review"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with HipChat

HipChat is used among by all members of our technology team. We have a series of private and public rooms dedicated to various projects. We've integrated our instance of HipChat with other Atlassian products such as Bamboo and JIRA in order to keep track of builds and code changes to our product lines.
  • Integration with other Atlassian products has made monitoring project statuses very easy.
  • The suite of HipChat bots are fun to use and super helpful. We particularly love the Standup, Sassy, and Karma bots.
  • HipChat's Search history feature is great for being able to quickly recall a discussion and find information from weeks, months, or years in the past.
  • While the many updates and improvements to HipChat are welcome and appreciated, sometimes it seems like they're rushed, and often times released prematurely. There have been at least a few occasions in which the enhancements that were released could have benefited from more QA.
  • HipChat pretty consistently takes a while to start up, particularly when recovering from sleep. It often takes at least one attempt to log in and having to "Try Again" before successfully being logged on.
  • More stability during remote use. When connected via wifi, some features don't work consistently (e.g. being able to load past conversations).
As previously mentioned, we leverage many of the HipChat bots, and integrate with Atlassian JIRA, Bamboo, and Confluence to monitor the status of code builds and for centralizing discussions about individual projects.
iOS - Very helpful! Works great.
It is particularly well suited for teams who use other Atlassian products.

HipChat Feature Ratings

Mobile Access
8
Search
8
Chat
10
Notifications
10
Discussions
10
Video files
Not Rated
Audio files
Not Rated
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
10