HipChat is wonderful, just don't update right away! Updates are unstable!
June 30, 2016

HipChat is wonderful, just don't update right away! Updates are unstable!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

HipChat is being used for the engineering department at my company. We have chat rooms for each team which are used for cross-team collaboration. It helps members of the same team coordinate, as well as easily find members of other teams.
  • One strength of hipchat I believe is its integrations/add-ons. We utilize connections between HipChat and Github, Jenkins, and Jira. It helps developers get information quickly. It also helps with notifying teams when changes are made to projects.
  • Another strength of hipchat is its tagging abilities. It's always useful to be able to tag an individual to get their attention or even to invite them to a room.
  • The status (online, offline, mobile) of hipchat members often seems inaccurate. We see many problems in this area around hipchat updates and it can be very frustrating and slow down work.
  • I want to be able to temporarily group chat without creating an official "Room".
I love hipchat for team scenarios, especially on projects where you can integrate with github to pull requests and jenkins builds.

HipChat (discontinued) Feature Ratings

Mobile Access
10
Search
8
Chat
10
Notifications
5
Discussions
5
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
10
Audio files
10
Access control
5
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
8