This chat is Hipchat (cringe)
June 29, 2016

This chat is Hipchat (cringe)

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

I use Hipchat on a day to day basis. The UI is easy to use and understand. To some of the down sides, it is clunky with selecting emotes in a web browser (excluding the default emotes). Overall though I like using Hipchat and it is useful at my work day to day.
  • Smooth UI - Easy to use and figure out for people who are not familiar with these types of programs. The UI is mostly intuitive. If you've used any chat tool you'll have no trouble with HipChat's basic features.
  • The ability to create rooms of users is helpful.
  • Using @names in messages is easy to talk to people in a chat room and have them notice that you mentioned them.
  • Clunky emote selection. HipChat allows use to use and create emoji icons, but they are so small as to be almost unusable. It's annoying that it opens up a new tab in your default browser to open up more emotes. Even though Skype has less emotes, it's easier to select and less of a pain.
  • While text chat has been reliable and easy to use, I have had some difficulty with voice chat.
Discord is better for everyday use. But there is not much customizablity. Discord > Hipchat > Skype
It's a chat based program. It is appropriate to use in work places and at home. It's easier to use than Skype and doesn't bog down the system as much.

HipChat (discontinued) Feature Ratings

Mobile Access
6
Search
5
Chat
9
Notifications
7
Discussions
8
Surveys
6
Internal knowledgebase
7
Integrates with GoToMeeting
7
Video files
5
Audio files
8
Access control
7
Advanced security features
7
Integrates with Google Drive
8
Device sync
10