Item: HipChat (discontinued)
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Hipchat is being used throughout the whole organization. It allows us to have channels to address each team in the company while also having a way to communicate to everyone, or people individually. It really reduces the number of emails we have to send, which is great. Emails also tend to get lost in threads, so this centralizes everything.

Pros and Cons

Integration with other Atlassian services - bitbucket, JIRA, etc. Super helpful for linking things.
Channels make communication convenient and centralized.
Fun emojis are fun!

Notifications don't immediately tell you what channel/room it's from.

Alternatives Considered

Slack

Hipchat and Slack are really similar, Hipchat tends to integrate better with the other things necessary in the company (like bitbucket), therefore we use Hipchat. Both are great.

Likelihood to Recommend

Really well suited for organizations with lots of different teams and the need to communicate with each/with individual people, with a repeating topic. It replaces email really well in that situation because messages don't get lost and people being added to the chat can still see old messages. Less appropriate for formal things, I suppose.

Chatting about HipChat

Overall Satisfaction with HipChat

Use Cases and Deployment Scope

Pros and Cons

Alternatives Considered

Likelihood to Recommend

HipChat (discontinued) Feature Ratings