HipChat is solid.
July 19, 2016

HipChat is solid.

Brandon Cluff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

Hipchat allows developers, designers and support technicians to stay in touch easily in a large building without needing to call and bother the other person.
  • HipChat is completely free to use with as many team members as you need and with as many integrations as you need. Hooray! At the free tier of service, you get group messaging, instant messaging, and file sharing capabilities. Your search history is capped at 25,000 message, and the storage ceiling is 5GB. The free plan is an excellent deal.
  • There is a HipChat Plus option for $2 per user per month that adds three notable features: video conferencing, screensharing, and unlimited storage and messages. HipChat Plus is an excellent value, and you can try it for free for 30 days.
  • HipChat most closely resembles Slack, so it's worth comparing their prices. With Slack's free tier of service, you also get unlimited members and plenty of core features, but your account search history is limited to 10,000 messages, rather than 25,000. Storage gets capped at 5GB, so that matches HipChat. With Slack's free account, however, you can only integrate with five services, compared with HipChat's unlimited integrations. The conclusion: HipChat has fewer limitations and offers more at the free level.
  • It's not completely open source?
  • I'm very happy with HipChat.
I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts.
If you're using other Atlassian applications, HipChat is a no brainer.

HipChat (discontinued) Feature Ratings

Mobile Access
Not Rated
Search
Not Rated
Chat
9
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
Not Rated
Audio files
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated