Great product for the cost
March 09, 2020

Great product for the cost

Dusty Reeves | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hippo CMMS

HIPPO CMMS is being used at our company to track equipment and maintenance. We use it to notify the mechanics of field operation failures or issues. The issues are resolved and documented in the system. We can track our cost for repair per unit, and it assists in making decisions to replace or repair a unit.

Pros

  • Ease of use
  • Track maintenance
  • Failures of unit tracking

Cons

  • Reports could be easier to access
  • Report filters are vague
  • Some features are slow to return notification sometimes
  • Allows tracking something that we did not have before
  • Decision making is now with hard data
  • Replacement and repair cost have been reduced with tracking of maintenance.
Customer support is easy and understanding. They are quick to respond and repair.

Do you think Hippo CMMS delivers good value for the price?

Yes

Are you happy with Hippo CMMS's feature set?

Yes

Did Hippo CMMS live up to sales and marketing promises?

Yes

Did implementation of Hippo CMMS go as expected?

Yes

Would you buy Hippo CMMS again?

Yes

Small organizations that do not need all the features will have to filter out additional information on reports. Larger organizations could be more productive, not sure. It works for our company and allows access to the information with a little experience

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