Item: Hippo CMMS
Rating: 7
Author: Dusty Reeves

Use Cases and Deployment Scope

HIPPO CMMS is being used at our company to track equipment and maintenance. We use it to notify the mechanics of field operation failures or issues. The issues are resolved and documented in the system. We can track our cost for repair per unit, and it assists in making decisions to replace or repair a unit.

Pros and Cons

Ease of use
Track maintenance
Failures of unit tracking

Reports could be easier to access
Report filters are vague
Some features are slow to return notification sometimes

Return on Investment

Allows tracking something that we did not have before
Decision making is now with hard data
Replacement and repair cost have been reduced with tracking of maintenance.

Support Rating

Customer support is easy and understanding. They are quick to respond and repair.

Key Insights

Do you think Hippo CMMS delivers good value for the price?

Yes

Are you happy with Hippo CMMS's feature set?

Yes

Did Hippo CMMS live up to sales and marketing promises?

Yes

Did implementation of Hippo CMMS go as expected?

Yes

Would you buy Hippo CMMS again?

Yes

Likelihood to Recommend

Small organizations that do not need all the features will have to filter out additional information on reports. Larger organizations could be more productive, not sure. It works for our company and allows access to the information with a little experience

Great product for the cost

Overall Satisfaction with Hippo CMMS