Hippo CMMS Reviews

4 Ratings
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Score 8.8 out of 100

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Tim Heath | TrustRadius Reviewer
May 05, 2020

Hippo CMMS maintenance software review

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

8
I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.
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Anonymous | TrustRadius Reviewer
March 04, 2020

Hippo is as easy to use as it is to say.

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

9
I have had responses within minutes or hours whenever I have needed support. In the 3 years there has been only 1 issue that wasn't quickly resolved. The reporting feature was down for a few days on one occasion. The rest of the functionality remained. I use this software daily, and have made only a few contacts for support. Mostly at the beginning of my time with the software. They are easy to contact and offer quick solutions.
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About Hippo CMMS

Hippo CMMS is a powerful user friendly web-based computerized maintenance management solution. The software is applicable to organizations in healthcare, manufacturing, hospitality, education, government and more. According to the vendor, Hippo comes equipped with all the modules necessary for effective maintenance management and is scalable for small and large organizations.

Modules include work order and preventive maintenance management, asset and equipment tracking, inventory management, interactive floor plans, request portal, and mobile app.

Hippo training and support experts see clients implementation through from start to finish and continue supporting them throughout their subscription.

Categories:  Facility Management

Hippo CMMS Features

Has featureWork Order Management
Has featurePreventive and Scheduled Maintenance Management
Has featureEquipment and Asset Management
Has featureInventory and Spare Parts Management
Has featureResource and Vendor Management

Hippo CMMS Screenshots

Hippo CMMS Competitors

eMaint, Facility Dude, Maintenance Connection, Megamation, PM Xpert

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
HipPro$120/monthUnlimited Users
HipPro Plus$170/monthUnlimited Users

The vendor offers both single and unlimited user licenses. The unlimited user license is the most popular. Clients can pay annually or monthly. Setup and data integration fees apply but are optional. There is no charge for training and support.

Hippo CMMS Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
30%

Hippo CMMS Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Free Monthly Training Webinars for Users

Hippo CMMS Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:Canada, Unitied States, UK, Netherlands, South Africa, Mid East
Supported Languages: English, French, Spanish