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Hot Schedules - the benefits in an ever changing retail environment
January 16, 2018

Hot Schedules - the benefits in an ever changing retail environment

Louie Trinidad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

It is used as a schedule platform to monitor labor budget and for scheduling as well.
  • Flexibility 9 can be tailored fit to your company needs.
  • Ease of use
  • Availability ( mobile access / remote access )
  • For now concerns are addressed directly by the HotSchedules team.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
It helps us understand the manning of personnel, particularly since we are a grocery - and hourly manning is critical in our business. HotSchedules has a reporting feature wherein you can view your manning by the hour once you schedule is posted. If there are gaps you will be able to see and correct it.