Skip to main content
TrustRadius
HotSchedules

HotSchedules

Overview

What is HotSchedules?

HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.According to the vendor, key benefits include:Build & Communicate SchedulesThe scheduling and labor management software reduces the time it takes managers to create and…

Read more

Learn from top reviewers

Easy to select a shift at any time.

Rating: 10 out of 10
July 1, 2020
IncentivizedVetted ReviewVerified User
With HotSchedules it has been possible to maintain clear communication throughout the company since you can manage the available shifts without requesting it in a book and upd...
Continue reading
Penelope Brown
Manager - Other
Dining Room Manager
Kohler Co.
HotSchedules2 years of experience

Great resource if everyone has a smartphone

Rating: 6 out of 10
December 14, 2019
IncentivizedVetted ReviewVerified User
The organization I used to work for utilized HotSchedules for scheduling servers and hosts. It was how we traded shifts, received weekly schedules, and called off shifts. It m...
Continue reading
Kate Knight
Employee - Customer Service
Server
Steel City Sammiches
HotSchedules2 years of experience

HotSchedules Solutions Work!

Rating: 9 out of 10
August 6, 2018
IncentivizedVetted ReviewVerified User
Being used across the whole organization. Helps us address scheduling, labor controls, and communication.
Continue reading
Abe Ruiz
C-Level Executive - Corporate
Chief Executive Officer
Eat Here Brands, LLC
HotSchedules6 years of experience

Perfect Scheduling Choice for Restaurants

Rating: 10 out of 10
August 6, 2018
IncentivizedVetted ReviewVerified User
HotSchedules is used by our restaurant operators for scheduling forecasting, communication and training.
Continue reading
Shannon Scally
Manager - Corporate
Manager of Learning & Development
Oregano's Pizza Bistro
HotSchedules2 years of experience

HotSchedules: Hot and Ready for Action!

Rating: 10 out of 10
January 31, 2018
IncentivizedVetted ReviewVerified User
We previously used HotSchedules when implementing 4 shifts across our production and packaging groups. We went from 1 shift M-Th, to 2 shifts M-Th, then added 2 additional 30 ...
Continue reading
Shannon Carpenter
Director - Corporate
Member and Managing Director
Gramercy Bakery, LLC
HotSchedules1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Essentials

$2

Cloud
per month per employee

Plus

$4

Cloud
per month per employee

Quote-Based

Quote-based pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://connecteam.com/reviews/hotsched…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2 per month per employee
Return to navigation

Product Demos

HotSchedules Demo: The Employee Experience

YouTube

HotSchedules Demo: Creating a New Schedule

YouTube

Demo of Red Book Keep

YouTube

HotSchedules Demo: Navigating the Schedule

YouTube

HotSchedules Demo: Employee Shift Release & Pick-Up

YouTube

HotSchedules Demo: Submitting Time-Off Requests

YouTube
Return to navigation

Product Details

What is HotSchedules?

HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.

According to the vendor, key benefits include:

Build & Communicate Schedules

The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests, availability, skill level, and certification compliance.

Work Schedule App

The HotSchedules mobile app lets employees check their schedule, request time off, swap shifts, manage availability, and send messages. All shift requests require a manager's approval.

Forecasting and Reporting

When integrated with the POS, the tool pulls time and attendance, sales and guest data into the system. The forecasting engine shows past sales trends, which makes it possible to build schedules with the right amount of labor. There are also over 40 reports.

Multi-Unit Store View

The Above Store Console provides reporting and visibility across stores, anywhere and at any time. It can be configured by region, state, country.

Bilingual App & Support

The mobile app is available in English & Spanish. Employees can call into the AVS or Customer Support Center to get their schedule in English or Spanish - 24 hours a day, 7 days a week.

HotSchedules Features

  • Supported: Online Scheduler
  • Supported: Time-Off and Availbility
  • Supported: Work Schedule Mobile App
  • Supported: Scheduling Templates
  • Supported: Employee/Staff Communication
  • Supported: Sales and Labor
  • Supported: Forecasting Engine
  • Supported: Reporting
  • Supported: Point-of-Sale Integration
  • Supported: Centralized Communication
  • Supported: SMS Messaging

HotSchedules Screenshots

Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.

HotSchedules Video

HotSchedules Competitors

HotSchedules Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish, Spanish

HotSchedules Downloadables

Frequently Asked Questions

HotSchedules starts at $2.

When I Work and ScheduleFly are common alternatives for HotSchedules.

Reviewers rate Usability and Support Rating highest, with a score of 8.9.

The most common users of HotSchedules are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 167)

Easy to select a shift at any time.

Rating: 10 out of 10
Incentivized
July 01, 2020
PB
Penelope Brown
Dining Room Manager
Kohler Co. (Consumer Goods, 10,001+ employees)
Vetted Review
Verified User
HotSchedules
2 years of experience
View profile
Use Cases and Deployment Scope
With HotSchedules it has been possible to maintain clear communication throughout the company since you can manage the available shifts without requesting it in a book and update the availability on paper. With this platform you can forget about the difficult paperwork since it allows you to do these things without having to manually update the availability of employees. HotSchedules has drastically reduced all the complications that arose in the company regarding the schedule that was received and the availability of each shift, allowing us to receive our schedules through the HotSchedules platform without having to go to a company board and check shift availability.

Great resource if everyone has a smartphone

Rating: 6 out of 10
Incentivized
December 14, 2019
KK
Kate Knight
Server
Steel City Sammiches (Restaurants, 51-200 employees)
Vetted Review
Verified User
HotSchedules
2 years of experience
Use Cases and Deployment Scope
The organization I used to work for utilized HotSchedules for scheduling servers and hosts. It was how we traded shifts, received weekly schedules, and called off shifts. It made it so we didn't have to come in weekly (even on our off days) to see our schedule for the following week.

HotSchedules: Hot and Ready for Action!

Rating: 10 out of 10
Incentivized
January 31, 2018
SC
Shannon Carpenter
Member and Managing Director
Gramercy Bakery, LLC (Food Production, 51-200 employees)
Vetted Review
Verified User
HotSchedules
1 year of experience
View profile
Use Cases and Deployment Scope
We previously used HotSchedules when implementing 4 shifts across our production and packaging groups. We went from 1 shift M-Th, to 2 shifts M-Th, then added 2 additional 30 hour F-Su shifts. We also used it for our warehousing and sanitation crews. We had a change in our business and started to fall away from its use. Now that we are growing again, we are reimplementing its use and will also use it for clocking in and out, as well as tracking employee training and certifications. Having the ability to print hours reports to do daily labor analysis by project as well as tracking training are both incredibly valuable and help us stay on top of costs by being able to do daily labor analysis.
Return to navigation