Install was problematic | TrustRadius

Overall Satisfaction with Human Interest

Use Cases and Deployment Scope

Established small start-up plans to avoid CalSavers.

Pros and Cons

Pros

People are articulate

Cons

The paperwork didn’t match the proposal presented and took weeks to resolve
Not sure my employers will obtain the Human Interest credits offered in their proposal
Hard to schedule people for phone appointments
Seemed to be more focused on sales

Return on Investment

Hopefully enrollment will be easier in the future. Definitely was a time suck and I am sure I lost money on my cases

Human Interest Partnership

TBD, need to go back to evaluate success of these new plans.

Usability

2

Key Insights

Do you think Human Interest delivers good value for the price?

Not sure

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

No

Did implementation of Human Interest go as expected?

No

Would you buy Human Interest again?

Yes

Likelihood to Recommend

Small group ls

Comments

Please log in to join the conversation

Jill DiNucci
(Vendor Representative) commented 3 years ago
Hello, Thank you for taking the time to provide feedback about your onboarding experience. We'd love to learn more but are unable to locate your plan based on the information provided. Please know that you can set up a call with us at your convenience, using this link: https://humaninterest.chilipiper.com/book/me/jill-dinucci. We look forward to hearing from you so that we can ensure that your experience improves moving forward.