Very Happy with our service at Human Interest
June 09, 2025

Very Happy with our service at Human Interest

Jennifer Paulin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

Our Company has switched to Human Interest to handle our 401K. At the moment we do not have anyone participating, just paying off load. But communication with everyone has been great and quick. Prices are reasonable and we are happy with our service! the transition wnt smooth and had no issues!

Pros

  • communication
  • easy to navigate website
  • reasonable pricing

Cons

  • Just have one issue with a late loan payment that still has not been put through.
  • We are a small company with 5 employees participating. They are a great service
Only dealt with our rep but she alwways forwards me to the correct team and get responses quickly.
They were very upfront with there costs. And gave a price comparison with the other company we dealt with. They have no hidden fees!
Very simple to use site. Clean and easy to navigate.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

For us, needing little service with our 401K it meets our needs. I am sure that with a larger company it would do just as good. Reps are helpful and friendly.

Human Interest Feature Ratings

401(k)
9.6
Administration and Recordkeeping
9
Compliance Maintenance
9
Plan Flexibility
10
Filings and Disclosures
10
Ease of Enrollment
10

Comments

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