Great 401k Solution
March 31, 2025

Great 401k Solution

Dan Nankani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We are a smaller real estate management firm with about 7 employees. Human Interest handles our 401k contributions and compliance testing. They are usually very easy to get a hold of and work with. They are integrated with our payroll provider so adding or removing employees is seamless. They handle all the annual reporting requirements and are available to consult when we have questions.

Pros

  • Annual reporting and compliance
  • Onboarding employees is easy
  • Web portal is easy to use

Cons

  • Email is great but reaching someone on the phone without setting an appointment would be nice
  • Communication from back office when it comes to owner contributions is lacking
  • I get to make significant owner contributions and know that I'm in compliance with the rules surrounding such
Would like the ability to call without an appointment. Email is good but takes time to answer questions.
Transparent enough
Its great for onboarding employees. Bit of a pain for employees who aren't computer savvy or dont have email though.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Any employer with more than a handful of employees who also uses Trinet for their payroll reporting. In my opinion, if someone has less than that number of employees, it's not cost effective.

Human Interest Feature Ratings

401(k)
9.7
Administration and Recordkeeping
9
Payroll Integration
10
Compliance Maintenance
9
Plan Flexibility
10
Filings and Disclosures
10
Ease of Enrollment
10

Comments

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