Human Interest Review
Updated July 13, 2025

Human Interest Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We primarily utilize it for its technology capabilities and the seamless integration with multiple Payroll/HRIS systems. This integration streamlines processes for both use of use for our employees and clients, while reducing administrative burdens and fiduciary liability for our executives.

Pros

  • The ease of use for both executives and employees.
  • Reduction of administration.
  • Flexibility of various portfolios.
  • Integration into multiple payroll / HRIS.

Cons

  • The loan portion for management and administration to see the loans, but they have been working to fix that.
  • It's helped streamline the manual work and the upload of files and back and forth, reduction of filing 5500 thus saving time and possible errors from manual work.
Well, because we have so many clients on Human Interest, 25 or so, we have a dedicated service rep on top of the online and telephonic support, so they're pretty responsive on getting back to us and resolving issues.
Usability from employee side a 10 . On the administrative side a 8.5.
We use have used multiple 401k platforms from Fidelity, John Hancock, Transamerica, ADP. Human Interest is one of the easier platforms that provides the proper integration

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Actually you guys serve a lot of variety of clients that we have. So everything from simple clients on your 316 and then you got your 338 platforms to some more of the complex clients that want to carve out their own funds. You guys integrate well with financial advisors if they wish to use that, but a lot of times it's, those aren't necessary if clients want to save money.

Human Interest Feature Ratings

401(k)
Not Rated
Administration and Recordkeeping
Not Rated
Payroll Integration
Not Rated
Compliance Maintenance
Not Rated
Plan Flexibility
Not Rated
Filings and Disclosures
Not Rated
Ease of Enrollment
Not Rated

Comments

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