Human Interest Review
July 11, 2025
Human Interest Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
So the last two organizations I was at, we needed a 401k provider. We both were using a PEO in both instances. And so because of the PEO, it wasn't exactly easy for us to set something up to provide 401 Ks for the team. So Human Interest was our basically provider of choice in both cases. And so it really provided us that ease of both matching for our users with the 401k match that we offered, but also setting them up to easily conduct however they wanted.
Pros
- So as a user of it, since I was being paid by these companies, being able to manage my level of risk, being able to manage how much I was putting in from a percentage standpoint was always super easy. Even in a situation where my last company was acquired, we had to go through transferring over to different solutions was super useful. The team was always very open, honest about, Hey, what can we do? How can we work with them? And accommodating in that way. I think as a provider it was so easy to get team members set up. I never had any complaints. I never had anybody worry. I never had somebody come to me and go like, I don't understand Human Interest.
Cons
- I think I would call this out for basically any provider in this space that 401k transfers as jobs end and move are always difficult. And so any company that I think figures out how to make that as seamless as possible is winning. That's when I think people need understanding the most is when they're trying to transfer, they're trying to move funds, whether it's too human interest or away from it. And so that's always a place that I think there's room for improvement.
- I think it's a little bit hard for me to say since I have been more of a recommender of these products in my roles. I've been at a lot of early stage companies that we're looking for solutions and I've recommended human interest because I think it's easy for scaling organizations to get in place. I think in a large organization, what I would talk to is very specifically the user experience. I think 401k understanding and most large organizations is a very for, it's something that's forgotten. And what that means is basically we kind of give it to folks, but we don't actually teach them or help them leverage it. And so they're very on their own. I think human interest is so easy to use that you provide a better experience from day one there, let alone from actually really setting it up correctly.
Very transparent.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes
Comments
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