Item: IBM Cloud File Storage
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Multiple departments used IBM Cloud File Storage to sync documents, training material, and sales presentations. It was fast and easy to access from all areas within the business. The amount of storage was also wonderful as we could upload GBs of video training content.

Pros and Cons

Optimize speed for fast file access
Easy to integrate and access through Windows/Mac workstations

Better disaster recovery options
Ability to set up multiple RAIDs within arrays across different networks

Return on Investment

Positive on removing older outdated shared local drives for storage
Positive on cost and IT management resources to mange network storage

Support Rating

Those in our organization that have reached out to IBM for assistance with some light support questions received prompt responses and follow-up communication. IBM even offered to have an on-site resource if needed for us to be sure we were configured correctly at one of our locations. We were very pleased with their level of service.

Key Insights

Do you think IBM Cloud File Storage delivers good value for the price?

Yes

Are you happy with IBM Cloud File Storage's feature set?

Yes

Did IBM Cloud File Storage live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud File Storage go as expected?

Yes

Would you buy IBM Cloud File Storage again?

Yes

Other Software Used

Five9, Genesys PureCloud, Slack

Likelihood to Recommend

Well Suited:
A business wanting to take a lot of important/critical content and host it in the cloud for all areas of a business to collaborate and share files with. This could be from a small business for simple backups or enterprise for multiple departments. I highly recommend this solution for those needing to upload video content as we did.

A true cloud ready storage solution for businesses large and small

Overall Satisfaction with IBM Cloud File Storage