Compose is good but Amazon is better
March 09, 2018

Compose is good but Amazon is better

Juan Garnier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Compose

Currently, we are using Compose to host our data which allows us to scale our sports data up pretty fast. We use MySQL and Mongo for real-time updates which users can see immediately on the front end. The data feed we get is the core of our business so it is very important.
  • Database options
  • Fast scaling
  • Security
  • Cost are not inline with Amazon or Google
  • Customer service is very slow and only done via email
  • Customer service usually doesn't solve the issue
  • Not being able to solve our issues has cost our company
  • Ease of use has been a highlight of our experience with IBM Compose
  • Pricing is an issue when comparing competitors
Well for MySQL we had to use Amazon because of the pricing structure. We are using Mongo on Compose and it has been pretty good to us for the past 2 years. We are moving all of our databases to Amazon for the customer support and pricing structure that is competitive to Compose,
Compose has horrible customer service which takes 1 to 3 business days for any type of response. This is the main drawback on whey we choose to go with Amazon since we can get an answer ASAP. I think Compose does great things with their products they just need phone support for these products.

IBM Cloud Databases Feature Ratings

Database scalability
Automated backups
Database security provisions
Monitoring and metrics
Automatic host deployment