IBM ELM Is Outdated And Other Products Are Better Equipped For Modern Workflows.

For users, once they are comfortable with the layout and how complex things can be, it becomes closer to second nature. However, for administrators, both on the front end and back end, it can be an operational nightmare. From managing user roles (which don't tie to LDAP, only authentication does), to creating work item enumerations, states, and workflows, to doing basic patching requires an immense amount of labor and time. With this in mind and the cost of the product, it really fits only a small subset of users.

The software is robust enough to handle highly complex software development or other product development and can be used well beyond the range to do what a client needs. However, because of the inability to hold its users to proper best practices, things can get wildly out of hand and cascade over the years, creating unnecessary technical debt. The system has a lot of usable features, but they don't funnel users toward the correct processes and practices.