SPSS - although outdated, it's still efficient and useful.
Overall Satisfaction with IBM SPSS
SPSS is used by the entire organization for our data analytics after retrieving the data from the field (online or phone surveys), as well as used for sample management. Its capabilities are used to discover trends and percentages of the data.
Pros
- High capabilities - crosstabs, frequencies, descriptive statistics, quartiles, automatic recoding, etc.
- Easily understood - it may take a moment to understand its capabilities, but once you start to understand, you can pick up fast.
- Powerful - can handle a lot of data at once.
Cons
- Outdated - the aesthetics are pretty bad and the functionalities aren't descriptive enough sometimes.
- Doesn't always perform the way you want it to - sometimes I would run something while the file was split, but it wouldn't work.
- Syntax is not always intuitive - finding an error in the syntax is difficult
- Data is needing to be configured in excel after pulling from the SPSS output - there's a lot of formatting that takes place and isn't adjustable in SPSS.
It's what drives our clients and our success. Without it, I'm not sure what we'd use.
SPSS is used for all the reports that we've created for our clients. These reports drive our clients' strategic plans for their success.
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