TrustRadius
Qualtrics produces three Web-based products: Research Suite, which helps companies and schools conduct their own custom-made surveys and data analysis; Site Intercept, which allows websites to get feedback from visitors; and 360, a tool to help human resource operations assess employee performance.https://dudodiprj2sv7.cloudfront.net/product-logos/8k/Cq/NC0HEV6V9VVU.PNGQualtricsQualtrics is a great survey software2018-11-09T21:44:57.884ZI do all the surveys for the university I work for. We have had Qualtrics available on campus for five years. I am a very heavy user of Qualtrics. I also teach other faculty and staff on campus how to use it by giving a 3-hour workshop each semester. Qualtrics is a great tool for researchers, especially for sending out surveys to large numbers of people. I have sent surveys to our entire campus community a few times, over 5,000 people with no problems. Rarely, I do encounter something that does not go right. The Qualtrics support has always been immediately available to me and they have always been able to help me find a solution. I highly recommend the product.,Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.,The one feature I have found to be frustrating is the rank order question format. The way it gives the response still means I need to calculate the numbers for each response in order to see which ranked highest. I wish Qualtrics would give this information.,10,Having Qualtrics on our campus has made getting high quality data easier. It has simplified surveys, in that before Qualtrics every department was using a different survey product.,,Microsoft Office 2016, IBM SPSS, JMP Statistical Discovery Software from SAS,Employee Surveys
Customer Surveys
Research StudiesKatharine MasonQualtrics Helps Us Succeed!2018-12-07T16:16:51.645ZAU Campus Recreation uses Qualtrics to survey our members, our student users, and our student employees. It helps us gauge our successes and needs in allowing us to assess our unit and strategic plan goals, as well as in our student learning outcomes. I appreciate the ability to tie in our short and long term goals into surveys which allow for long term data collection. It really is a great service.,Qualtrics allows us to create surveys and generate the related reports without having to be survey or data experts.
Very user-friendly
The support staff is amazing. They take care of issues immediately and are eager to help you succeed.,I really can't think of any problems.
My experience has been positive.,10,Positive impact on business process that are beneficial to our goals,Daxko Spectrum, When I Work, Oracle PeopleSoft HCM,Employee Surveys
Customer SurveysPatsy DavisQualtrics and it's Tricks2018-11-23T19:17:44.413ZWe are in a research lab and we use Quadratics to gather demographics and administer surveys in our research project. I don't think everyone in the School of Social Work uses Qualtics but it is very popular at the University of Michigan. Qualtrics addresses problems with incomplete data that you often get on paper surveys. Having an online survey where you can force people to answer before moving on allows for complete responses and therefore complete data.,I LOVE the required response feature. It makes sure all of our data is complete.
I think Qualtrics is super easy to use and very helpful with demonstrating skip logic.
Qualtrics also is SUPER user friendly and the staff on the phone are super helpful when you call and ask questions.,One thing that could be improved is more questions/ answers on the help page. I had a specific question pertaining to how to unpublish a survey and couldnt find the response online anywhere so I had to call.,10,Qualtrics has made my job a LOT easier and faster especially with the copy survey feature,Google Forms,Google Forms,Research StudiesSydni C. WarnerSurvey tool that meets any need2018-11-12T22:56:49.981ZQualtrics is used for different purposes. PhD students and faculty members use Qualtrics surveys for research purposes. Staff departments use Qualtrics to obtain data on student and potential student experiences while attending school events. MBA students often use Qualtrics within various courses to obtain data for projects.,Qualtrics has great support. Always quick to respond, and works to provide answers to resolve reported issues.
Survey tools has many options, and allows for customization.
Surveys are easy to create.,The only issue I've encountered is that Qualtrics doesn't allow an organization to easily update template branding for the organization.,10,Unable to advise. But everyone likes Qualtrics better than previous solutions that were being used.,FluidSurveys,Microsoft Office 2016, vSphere, Microsoft 365 Business,Employee Surveys
Customer Surveys
Research StudiesJason GrayAn Excellent Research Platform2018-11-08T17:40:17.286ZWe use Qualtrics as a platform to conduct survey-based research with households and businesses as part of client projects as well as to support other services we offer. We are a research and analysis consulting firm focused on the economics of broadband internet and related issues. Our analysis creates actionable intelligence for our clients.,A wide range of question formats that are very easy and intuitive to set up and use.
Excellent technical support and support resources. It is hugely beneficial to be able to actually talk to someone by phone when needed, helping to resolve issues quickly.
Extremely reliable with a rich set of features, not only for data collection, but for analysis and reporting as well.,More flexibility and options for creating and testing email triggers. The editor is limited and the only way to test the triggers is to complete the survey each time you change something.
Having an "undo" feature would be useful if you make a change to a question that you don't like.
Provide a built in feature to be able to "toggle" additional text open and closed within a question. Sometimes optionally providing more information for respondents can be helpful. I currently use a java script to do this, but that can be unreliable if something changes in the platform. I had used such a script for a long time and then it just stopped working for an unknown reason. I found a new script that works, but who knows for how long.,10,It is core to our business needs and service offerings,,Microsoft 365 Business, Zoom, Skype,Research StudiesGary Dunmore
Unspecified
Qualtrics
247 Ratings
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