TrustRadius
Qualtrics produces three Web-based products: Research Suite, which helps companies and schools conduct their own custom-made surveys and data analysis; Site Intercept, which allows websites to get feedback from visitors; and 360, a tool to help human resource operations assess employee performance.https://dudodiprj2sv7.cloudfront.net/product-logos/8k/Cq/NC0HEV6V9VVU.PNGQualtricsQualtrics is the Queen of Questions2018-06-13T17:07:28.728ZQualtrics is a relatively new software for our company. I've been with the company for two years and the initial account was set up by a consumer insights department which no longer exists within the company. Today, we still use the research suite to conduct market research and to monitor internal employee feedback; however, it is now the responsibility of one person in product marketing instead of the responsibility of an entire consumer insights department.,Qualtrics is great for designing complex surveys. For example, if you want your customers to register for a survey, you can automatically send them the survey link after they register or you can set an exact number of days to wait before sending the survey.
Qualtrics is ideal for individuals who want to manage their consumer insights data in one location. You can manage the survey from start to finish on the same platform.
The data analysis features in Qualtrics is incomparable to other software programs on the market. You can export your data, but you rarely need to because the reporting feature gives you 90% of what you need with the click of a few buttons.,Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.,9,It can be hard to determine an exact ROI for Qualtrics; however, the data you can bring to the table when important decisions are being made is invaluable.
The most positive impact has been the ability to spend less time on reporting because the data is so accessible and easily shared.
The time to analyze raw text data is significantly less when you add Text iQ to your license.,FluidSurveys,Constant Contact, HubSpot, Infusionsoft,Employee Surveys
Customer Surveys
Research StudiesCorinne GibsonData at a glance!2018-09-10T14:12:09.661ZI am using Qualtrics to create surveys for:Workshop evaluationsRegistration for workshopsPolling for meeting dates and and times,The Qualtrics tools allow the user to create surveys with a variety of response formats. Triggers for redirecting respondents to websites, email, additional surveys, etc.provide for clear definition in data collection.
Phone support is consistently effective. Their guidance to solutions to issues related to logic or piping language reduce the time and stress of constructing a useful, efficient survey.,Video tutorials to accompany the directions in the Help menu would be useful.,10,I am at an institution of higher learning. The data collection is useful for future planning.,,Customer SurveysIlna ColemereHow to get rid of different programs you use by having Qualtrics to generate more ROI2018-08-17T20:47:02.670ZQualtrics is used to conduct customer satisfaction surveys and automate paper work forms to be electronic for research.
Qualtrics solved a lot of problems when it comes to report the results in professional way and break down the reports to separate departments easily.
Qualtrics saved a lot of working hours to do the automation in Excel and the email triggers helped us to have a fast response to our travelers in accurate manner.,Create professional surveys.
Do deep analysis with the data in a more user-friendly way than, for example, SPSS.,More question types for videos.
Better API integration with other platforms like Microsoft power BI.,10,It saved us from hiring 20 people to do the data entry for paper manuals we used to have. This equates to savings of $3.5 M
The forms and ability to create registration forms saved us from using other programs costing around $100,000 per year.
it saved around $700,000 instead of hiring an external agency to do the surveys for us.,QuestionPro, Medallia, Confirmit and SurveyMonkey,Confirmit, Medallia, QuestionPro,Employee Surveys
Customer Surveys
Research Studieskhalid Abdel-RahmanMaster's student review2018-07-18T15:11:51.503ZThe Department of Social and Behavioral Science at Tilburg University uses Qualtrics as their main data capture platform. This is due to the reliability of the platform to maintain the data safe, the different options and distribution canals it offer, as well as the opportunity to create different surveys for academic research or academic development.,Construct the survey logic, allowing you to create cases and conditions as you need them.
Suggest well known or commonly used scales for your questions.
Reviewing the survey format in different kind of displays.,Some specific reminders for assessing the correct score system. When it is the first time you use Qualtrics, it is not intuitive that you can give specific scores to each variable or measurements.,9,As a student, I can't asset completely the ROI of Qualtrics to my institution.,SurveyMonkey and Google Forms,Research StudiesCésar ZacipaTwo thumbs up for Qualtrics2018-07-03T00:00:16.892ZUniversity of Texas at Austin has an institutional license with Qualtrics. Our organization uses Qualtrics to help us evaluate the effectiveness of our programs.,Qualtrics is excellent for creating surveys to determine customer satisfaction
Qualtrics helps provide quick analyses of survey results
Qualtrics is good for creating event invitations and keeping track of RSVPs,I work with a lot of graduate students who are temporary employees. When they graduate, I have to transfer ownership of all of the surveys they have created in order to add new collaborators.,9,Qualtrics has really helped us communicate about the quality of our programs to stakeholders, which has helped us secure trust and funding for future projects.,SurveyMonkey,Employee Surveys
Customer Surveys
Research StudiesMolly Hatcher
Unspecified
Qualtrics
225 Ratings
