A review as a relatively new adopter of IBM Targetprocess
October 20, 2025

A review as a relatively new adopter of IBM Targetprocess

Dominic Kirkley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Targetprocess

We've recently adopted IBM Targetprocess as our Enterprise Portfolio Management solution to help us with our view of strategy to execution. As an Organisation we recently moved away from one tooling supplier so hopefully can provide some objectivity to this review. We were keen to give visibility and transparency of our Change portfolio to become more data driven and facilitate the right conversations.

Pros

  • The UI is more intuitive than other suppliers and that is consistent feedback from our user population
  • We've really focused in on and leveraged the power of the integrations with our other SaaS solutions to create that version of the truth and avoidance of unnecessary and wasteful duplication of effort.
  • Dashboards are useful and spinning up new reports is relatively straightforward with basic knowledge of the tooling.
  • Being able to share the view to non users within the Organisation is a useful benefit.
  • I like the ability to be able assess data points within many of the visuals to simply validate and interrogate the data.

Cons

  • Having the ability to only open 3 windows at a time is an unnecessary constraint and hope IBM will get this on the change road map.
  • Excited to see what AI capabilities will be developed over time to create further Portfolio management efficiencies.
  • We're currently navigating support options which appear to differ by Apptio product so maybe room to create some consistency there as it's a little confusing.
  • If you use an implementation partner be sure to focus on knowledge transfer. It was important to us to be in control of the keys however you may have to drive this.
  • Reduced waste via maximising integrations
  • Allowed us to move away from manual RAIDD management and tracking
  • Enabled greater visibility to portfolio change management
  • Enabled us to become more data driven
  • Transparency of change data so we can regularly inspect and adapt
  • Reduced cost in comparison to previous supplier.
We use the SAFe framework and we've been able to build our solution with that in mind.
  • IBM Apptio (formerly ApptioOne)

Do you think IBM Targetprocess delivers good value for the price?

Yes

Are you happy with IBM Targetprocess's feature set?

Yes

Did IBM Targetprocess live up to sales and marketing promises?

Yes

Did implementation of IBM Targetprocess go as expected?

Yes

Would you buy IBM Targetprocess again?

Yes

IBM Targetprocess compares really positively top other solutions within the Market that I have used. For instance, with one supplier we were unsuccessful with integration for years, with IBM Targetprocess we'd proved connection and integration within a couple of months.

IBM Targetprocess Feature Ratings

Agile Development
9.5
DevOps Tool Integrations
10
Code Review
Not Rated
Code Collaboration
Not Rated
Velocity Calculation
Not Rated
Dependencies and Blockers
9
Project Management
7.1
Task Management
9
Resource Management
6
Gantt Charts
6
Scheduling
6
Support for Agile Methodology
10
Support for Waterfall Methodology
8
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Budget and Expense Management
5

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