Overall Satisfaction with IBM Watson Assistant
It is beginning to be used for legal consultations and to personalize customer service. The scope that is being given is that it will be used at the country level.
- It's fast.
- Easy to use.
- Accessible
- Might be fully capable of being used in Latin American Spanish.
- Have more tutorial videos in Spanish.
- Cost savings.
- Faster query resolution,
- Time optimization.
Customers feel more comfortable asking questions and having access to advise and opinions.
I Haven't used any other products like IBM Watson Assistant.
Do you think IBM watsonx Assistant delivers good value for the price?
Yes
Are you happy with IBM watsonx Assistant's feature set?
Yes
Did IBM watsonx Assistant live up to sales and marketing promises?
Yes
Did implementation of IBM watsonx Assistant go as expected?
Yes
Would you buy IBM watsonx Assistant again?
Yes